Ethics, Rules of Conduct & Professionalism Flashcards
Who is the president of the RICS?
Ann Gray FRICS
Who is the president elect of the RICS?
Tina Paillet FRICS
Who is the vice president of the RICS?
Justin Sullivan FRICS
Who is the head of the privy council?
Lord President - Penny Mordaunt MP
Who is the CEO RICS?
Justin Young
What is the role of the RICS?
- Advancing the highest ethical and technical standards for professionals in land, property and the built environment
- Protecting and providing benefits to consumers by enforcing standards and codes of best practice
- Providing expert impartial advice to governments, business and the public
- Equipping RICS members with leading edge advice, market insight and professional training
- Promoting RICS status and standards in key worldwide markets as the mark of property professionalism.
What is the Assigned Risk Pool?
The ARP panel is a facility for trading member / firms who find themselves unable to obtain insurance in the open market.
It comprises a panel of a RICS chairman, members of the professional indemnity insurers and RICS members.
The initial period of cover is 12 months, to allow the firm time to return to the open PII market.
What groups run RICS?
The Governing Council, The Standards and Regulations Board and the RICS board which also delegate authority to the ARAFC and Nominations and Renumeration committee.
If an estimate is incorrect, can the client claim damages against the QS?
Not necessarily, only if they can prove that the QS did not act with reasonable skill and care
What does the royal charter mean to you?
It is a decree that states the RICS must promote the usefulness of the profession
It shows RICS has a gold standard of excellence and integrity
If you are a sole trader, what shoud you have in place should you be unable to perform your duties?
You should have employed the services of a locum practitioner
Who is RICS preferred PI provider?
I would refer to RICS published list of approved suppliers
What is your firm’s complaints handling procedure?
“Complaints are made in writing to the project owner
Complaint is responded to in 28 days
If the complainant is not happy with resolution it is escalated to Director
If still not happy, may be a requirement to refer to the property ombusman”
What do you include in fee proposals?
Scope, fee breakdown, clarifications & exclusions, details of insurances & PII
What else do you need if setting up a business?
“Notify Companies House
Obtain PII & employers liab
Inform the RICS of your intentions
Prepare a complaints handling procedure
Set up financial accounts
Set up client’s money account
Abide by rules for member and firms
Use appropriate RICS designations”
When can you divulge confidential information?
- If a Court orders
- If you receive informed consent