ETHICS

Question 1

Who is the President of the RICS?

Answer 1

Kathleen Fontana

Question 2

Who is the Vice President of the RICS?

Answer 2

Ann Gray

Question 3

When was RICS founded and When did it receive is Charter?

Answer 3

1868 & 1881

Question 4

What is RICS Motto?

Answer 4

There is measure in all things

Question 5

What does the RICS do?

Answer 5

• Regulates and promotes the profession
• Maintains the highest educational and professional standards
• Protect Clients and consumers through a strict code of ethics and professional standards
• Provide impartial advice, analysis and guidance

Question 6

If faced with a situation that you felt was unethical, how would you address it?

Answer 6

I would use the RICS Professional & Ethical Standards Decision Tree to inform my course of action:
1. Do I have sufficient facts on the issue?
2. Is it legal?
3. Is it in line with RICS Professional and Ethical Standards?
4. Have I consulted with appropriate people to make an informed decision?
5. Do I have clear reasoning in reaching my decision? Is the decision informed?
6. Would I be content for my actions to be made public?
If I answered ‘No’ to any of the previous questions, I would not proceed, bearing in mind any cultural variations when establishing intent (foreign customs).

Question 7

What sort of information do registered firms have to send to the RICS annually?

Answer 7

• Type of business and staffing.
• Nature of clients.
• Complaints handling procedures details and records.
• PI insurance details.
• Whether the firm holds clients’ money.

Question 8

You mention that you act with integrity, can you explain what acting with integrity means to you?

Answer 8

It means being straightforward, trustworthy, confidential and impartial.

Question 9

What are the principles of better regulation and what do they do?

Answer 9

Proportionality
Accountability
Consistency 
Transparency
Targeting

Question 10

Rules of conduct for a member?

Answer 10

Interpretation
Communication
Ethical Behaviour
Competence, Service
CPD
Solvency
Information
Cooperation

Question 11

Rules of conduct for a firm?

Answer 11

Complaints Handling
Client’s Money
PI Insurance
Advertising
Covering incapacity / death
RICS designations

Question 12

7. What is PII / what is the RICS advice on it?

Answer 12

Cover for any negligence

That all professionals require adequate and suitable cover