EOPA Quiz 6 Flashcards
What can a business do to determine if there are problems with its customer-service levels in relation to its product-distribution strategies?
a) Conduct a break-even analysis
b) Evaluate its channel members’ performance
c) Analyze the product’s quality standards
d) Examine the organizational chart
b) Evaluate its channel members’ performance
Which of the following is an example of helpful, printed information that businesses often give new employees during orientation:
a) Promotional brochure
b) Annual report
c) Application form
d) Company handbook
d) Company handbook
The management function of business is usually responsible for
a) setting policy
b) serving customers
c) preparing ads
d) stocking shelves
a) setting policy
An advantage of using satellite tracking technology in distribution is that it enables businesses to
a) analyze the contents of packages.
b) know where shipments are at all times.
c) determine the delivery drivers’ qualifications.
d) obtain information about competitors.
b) know where shipments are at all times.
How do producers benefit from the exchanges that result from marketing?
a) By gaining repeat business
b) By controlling their costs
c) By obtaining unlimited resources
d) By increasing charitable contributions
a) By gaining repeat business
The administration of assets refers to decisions about
a) spending
b) accounting
c) investments
d) financing
c) investments
What is another way to describe financial information that is true, complete, and faithfully represented?
a) Timely
b) Understandable
c) Comparable
d) Reliable
d) Reliable
Selling price helps customers to allocate their money because price determines
a) what customers need to purchase.
b) the value of products to all purchasers.
c) what customers can afford to purchase.
d) the quality of all goods and services.
c) what customers can afford to purchase.
A home-improvement company has determined that many of its potential customers will only purchase carpeting from businesses offering a discount. What has the company determined?
a) Customer buying behavior
b) Customer shopping types
c) Customer browsing methods
d) Customer selling ability
a) Customer buying behavior
Designing an effective marketing strategy is important
a) but not possible to achieve
b) to the success of the business
c) as a promotion function
d) as a one-time process
b) to the success of the business
Labor-union negotiations are part of which HR management activity?
a) Staffing
b) Compensation and benefits
c) Training and development
d) Employee relations
d) Employee relations
Why are Universal Product Codes (UPCs) often preprinted on products before the manufacturer ships the products to the business?
a) To reduce the possibility of theft
b) To increase the product turnover rate
c) To simplify the price-marking function
d) To improve the transportation system
c) To simplify the price-marking function
Using the cash accounting method, determine the amount of sales that a business would record for one day if it makes $2,300 in cash sales, has COD sales of $450, and places a $300 special order.
a) $2,300
b) $2,600
c) $2,750
d) 3,050
a) $2,300
What type of corporation may be owned by just a few people and does not offer its shares for sale to the general public?
a) Private
b) General
c) Public
d) Limited
a) Private
Determining the group of customers that will be the main target for a company’s goods/services is done through
a) market strategy
b) market segmentation
c) a policy statement
d) consumer behavior reserach
b) market segmentation
Business A spends less on advertising than Business B. Both businesses sell the same products, but Business B charges higher prices than Business A. Which of the following factors has affected the prices of the business:
a) Place
b) Supply
c) Product
d) Promotion
d) Promotion
Which of the following is an example of corporate responsibility:
a) A company sets hiring sessions at local colleges.
b) A company expands its facilities.
c) A company uses recycled materials in its products.
d) A company pays its taxes on time.
c) A company uses recycled materials in its products.
Which of the following is a true statement about B2B (business-to-business) marketing:
a) B2B marketing strategies work well for consumer marketing, but consumer strategies don’t work for B2B.
b) Only specialty marketing firms undertake B2B marketing.
c) B2B marketing is more difficult than consumer marketing.
d) Marketers approach B2B marketing differently than consumer marketing.
d) Marketers approach B2B marketing differently than consumer marketing.
Which of the following categories of information are found on a balance sheet:
a) Assets, liabilities, owner’s equity
b) Income, expenditures, profit
c) Assets, liabilities, margin
d) Revenues, expenses, profit
a) Assets, liabilities, owner’s equity
A farmer with a produce stand in the yard is an example of a ____________ distribution channel.
a) producer to retailer to consumer
b) producer to agent to consumer
c) producer to consumer
d) producer to wholesaler to consumer
c) producer to consumer
Providing marketing information is an important channel activity. Businesses rely on marketing information to determine
a) how intermediaries are performing.
b) their target markets’ needs and wants.
c) how much to charge for their products.
d) what to name their products.
b) their target markets’ needs and wants.
