Environment

Question 1

Define Ergonomics?

Answer 1

Study of man in relation to his working environment;

Question 2

What are the 3 ways that an environment may be categorised?

Answer 2

Physically (e.g. vibration, noise, zero-
gravity)
Cognitively (e.g. time pressure, uncertainty, risk)
Organisationally (e.g. organisational structure, job design).

Question 3

How do we describe the ATCO working environment?

Answer 3

This provides a convenient way for organising
some of the major concerns of human engineering:
-The selection and design of machine displays and controls
-The layout and design of workplaces design for maintainability
-The design of the work environment.

Question 4

What factors should be considered in ATC Building design?

Answer 4

Towers versus approach/centre/oceanic =
5 factors: View; Scan; Movement; Situation; Lighting

Question 5

What factors should be considered specifically in ATC Towers?

Answer 5

Physical handovers of strips
Blinds not obscure views of other ATCO
Supervisor position
Divisions of responsibility

Question 6

What is unique about the ATC Workspace?

Answer 6

Much displayed information
Many input devices
Split or amalgamation of duties;
Space for HOW/TOW
Space for supervisors etc
Maintenance requirements.

Question 7

What are the objectives of Work space design?

Answer 7

Achieve the highest standards
Promote system policies
Permit staffing flexibility
Fulfil ancillary functions
Met liaison
Coordination
Comms; Provide information
Reflect task structure
Ergonomic recommendations; Prevent foreseeable errors
Pleasant and harmonious
Intelligible presentation
No adverse effects
Foster interest
job satisfaction

Question 8

Desks and screens?

Answer 8

Eye height 1150mm – How? Viewing angle 10 – 15 degrees DOWNWARDS!