ENTREP Flashcards
a written document which shows the conversion process which takes place in a business – from input to a desirable output
4M’s of Operation
usually used by businesses under the manufacturing sector
Production Plan
used by servicing businesses
Operation Plan
Two (2) Classifications of resources:
Human Resources
Nonhuman Resources
- The process to be followed in effectively manufacturing or delivering a product or service
- set of procedures and instructions which you must follow in order to achieve your goal
- Must always be systematic and people in the enterprise must be well-informed about this
- Using a flowchart will help the business visualize the actual method involved
Method
The right human resource who will handle certain business operations
Manpower
The technology used in efficiently operating the business operations
Machines
To be used in creating a product or performing a service
Materials
- The conversion of raw materials into finished goods that are acceptable to the customer’s standards
- The following are its elements:
Inputs
Process
Outputs
Manufacturing of goods
Manufacturing sites: the cheapest and highly flexible
Home-based
Manufacturing Sites: requires the biggest amount of capital expenditure
Commercial space purchased
Manufacturing sites: if home is not viable anymore
Commercial space for rent
- step by step guide of the employees and the manufacturing equipment
- The Process flow Objectives:
right inputs are properly used
process is performed according to standards
acceptable outputs are produced
Manufacturing process flow
service businesses must be more meticulous when it comes to the service delivery process because services are intangible, and the only way the customer can appreciate the service is by remembering how pleasant his or her experience was
service delivery process
a detailed flowchart of the service business
service blueprint
- The process of bringing products or services to customers
- in selling physical goods, the location, the processes, and the distribution of the products to the customers should be planned
Distribution of goods and services
the manufacturer will deliver the products to the distributors, to the wholesalers, to the retailers, and then finally to the customers.
Supply Chain/ Distribution Channel
handles the invention, development and production of the product or service
manufacturer
buy products or services from the manufacturers and sell them at a markup price to either wholesalers or retailers
distributors
negotiate with buyers as to how much or how many are to be sold, so the manufacturer will be able to deliver the goods directly to the buyer
agents
agents get the product in advance to demonstrate them to the customers return the merchandise to the manufacturers if unsold
consignment
- To look for the right employee for the business operation, the following are the kind of staff one should have:
Skilled
Well qualified and well verse in business
Responsible
Dedicated and committed to work
Honest and with integrity
Able to attain targets and set goals
Not indulge in wasteful expenditure
Loyal
Team player
Manpower
The entrepreneur must also establish a seamless payment process. There are instances when the customers do not want to pay in cash and are usually attracted by flexible and customer-friendly payment terms such as credit cards, installment plans, or simple accounts payable or pautang.
Payment process
enumerates the duties and responsibilities of the potential employee, including the scope, limitations, and terms and conditions of employment.
Job Description
educational background, work experience, specific skill or knowledge, and work attitude.
Employee Qualifications
screening of resumes, conduct of interviews, qualifying exams, or psychology tests.
Selection of Job Applicants
a job contract offer where the terms and conditions (position, responsibilities, salary and benefits, work schedule, regularization etc.) of employment are discussed.
Job offer
training of people
Employee Development
process of appointing third party manufacturers to do the production process which saves the entrepreneur in buying expensive machineries.
Outsourcing
items to be used in creating a product or performing a service, which includes supply chain management
mainly form part of the finished product
Materials
own products or services to a present supplier
Purchasing
storing the finished goods manufactured in a facility until they are distributed to end users
Warehousing
process of efficiently transferring the products to retailers or consumers
Transportation
refers to the products, materials or supplies stored inside a warehouse prior to production, shipping or selling
Inventory