ENGINEERING MANAGEMENT LESSON 1 Flashcards
is the profession in which a knowledge of the mathematical and natural sciences, gained by study, experience, and practice, is applied with judgement, to develop ways to utilize, economically, the materials and forces of nature for the benefit of mankind.
Engineering
The word ____________ originates from Old French, menagement “the art of conducting, directing, and from Latin manuagre “to lead by the hand”
Management
Old french word which means the art of conducting, directing
Menagement
A Latin word which means to lead by the hand
Manuagre
It characterizes the process of leading and directing all or part of an organization, through the deployment and manipulation of reseources (human, financial, material, intellectual, or intagible)
Management
Engineering management refers to the _________ management of technical professionals.
Functional management
“Managerial execellence is a technically ability and can be acquired” “Managmeent was a separate and distinct skill from other business function”
Henry Fayol (1841-1925)
Author of the 14 principles of management.
Henry Fayol (1841-1925)
What are the 14 principles of managment
Division of Work
Authority and Responsibility
Discipline
Unity of Command
Unity of Direction
Subordination of Individual Interest to General Interest
Remuneration of Personnel
The Degree of Centralization
Scalar Chain
Order
Equity
Stability of Tenure of Personnel
Initiative
Esprit de corps
This is the principle of specialization which applies to all kinds of work. The more people specialize, the more efficiently they can perform their work. Specialization increases output by making employees more efficient.
Division of Work
According to Fayol, this is a corollary and natural consequence of authority. This implies an obligation to perform the task in a satisfactory manner.
Responsibility
Good discipline is the result of effective leadership, a clear understanding between management and workers regarding the organization’s rules and the judicious use of penalties for violation of the rules
Discipline
Every employees should receive order and instruction from the only one superior.
Unity of Command
This is a perpetual source of conflict. If a person receives order from more than one superior, it would lead to confusion and chaos.
Dual command
This principles calls for one manager one plan for all operations having the same objectives. This principle when applied properly, ensure unity of action and facilitates coordination.
Unity of Direction
The interest of the organization is above the individual and the group. This can be achieved when manager set an example through their exemplary behavior. They must be prepared to sacrifice their personal interest.
Subordination of Individual Interest to General Interest
Workers should be paid a fair wages for their service. The method of wage payment should provide maximum possible satisfaction to both employees and employer.
Remuneration of Personnel
Whether decision making is centralized (to management) or decentralized (to subordinates) is a matter of proper proportion.
The degree of centralization
The graded chain of authority from top to bottom through which all communication flow is formed through the ______________?
Scalar Chain
People and material should be in the right place at the right time. A place for everything and everything in its place
Order
Manager should be both friendly and fair to their subordinates. Employees should be justice and kindness promotes better relation between employees and employer.
Equity
Management must implement practice which encourages long term commitment of employees.
Stability of Tenure Personnel
Employees must be encouraged to think and implement a plan of action even through some mistake may result. The opportunity to perform independently is an essential component of employee growth and development.
Initiative
This principle state that “Union is Strength”. Fayol defined this as unity of effor through harmony of interest. Promoting team spirit will give the organization a sense of unity.
Esprit de corps
They are responsible for achieving the goals and objectives of an organization through managing its resources (Human, Financial, and Operational)
Managers
What are the 5 core management functions
Planning
Organizing
Staffing
Directing/Leading
Controlling
It is the basic function of management. It deals with chalking out a future course of action & deciding in advance the most appropriate course of actions for achievement of pre-determined goals
Planning
It is the process of bringing together physical, financial and human resources and developing productive relationship amongst them for achievement of organizational goals.
Organizing
According to Henry Fayol, “To __________ a businesss is to provide it with everything useful or its functioning i.e. raw material, tools, capital and personnel’s”
organize
It is the function of manning the organization structure and keeping it manned. It has assumed greater importance in the recent years due to advancement of technology, increase in size of business, complexity of human behavior etc.
Staffing
Its main purpose is to put the right man on right job.
Staffing
Staffing involves:
Manpower Planning
Recruitment, selection & placement.
Training & development
Remuneration
Performance appraisal
Promotion & transfer
It implies measurement of accomplishment against the standards and correction of deviation if any to ensure achievement of organizational goals. The purpose of this is to ensure that everything occurs in conformities with the standards.
Controlling
Controlling has following steps:
Establishment of standard performance
Measurement of actualy performance
Comparision of actual performance with the standards and finding out deviation if any.
Corrective action.