ENGINEERING MANAGEMENT LESSON 1

Question 1

is the profession in which a knowledge of the mathematical and natural sciences, gained by study, experience, and practice, is applied with judgement, to develop ways to utilize, economically, the materials and forces of nature for the benefit of mankind.

Answer 1

Engineering

Question 2

The word ____________ originates from Old French, menagement “the art of conducting, directing, and from Latin manuagre “to lead by the hand”

Answer 2

Management

Question 3

Old french word which means the art of conducting, directing

Answer 3

Menagement

Question 4

A Latin word which means to lead by the hand

Answer 4

Manuagre

Question 5

It characterizes the process of leading and directing all or part of an organization, through the deployment and manipulation of reseources (human, financial, material, intellectual, or intagible)

Answer 5

Management

Question 6

Engineering management refers to the _________ management of technical professionals.

Answer 6

Functional management

Question 7

“Managerial execellence is a technically ability and can be acquired” “Managmeent was a separate and distinct skill from other business function”

Answer 7

Henry Fayol (1841-1925)

Question 8

Author of the 14 principles of management.

Answer 8

Henry Fayol (1841-1925)

Question 9

What are the 14 principles of managment

Answer 9

Division of Work
Authority and Responsibility
Discipline
Unity of Command
Unity of Direction
Subordination of Individual Interest to General Interest
Remuneration of Personnel
The Degree of Centralization
Scalar Chain
Order
Equity
Stability of Tenure of Personnel
Initiative
Esprit de corps

Question 10

This is the principle of specialization which applies to all kinds of work. The more people specialize, the more efficiently they can perform their work. Specialization increases output by making employees more efficient.

Answer 10

Division of Work

Question 11

According to Fayol, this is a corollary and natural consequence of authority. This implies an obligation to perform the task in a satisfactory manner.

Answer 11

Responsibility

Question 12

Good discipline is the result of effective leadership, a clear understanding between management and workers regarding the organization’s rules and the judicious use of penalties for violation of the rules

Answer 12

Discipline

Question 13

Every employees should receive order and instruction from the only one superior.

Answer 13

Unity of Command

Question 14

This is a perpetual source of conflict. If a person receives order from more than one superior, it would lead to confusion and chaos.

Answer 14

Dual command

Question 15

This principles calls for one manager one plan for all operations having the same objectives. This principle when applied properly, ensure unity of action and facilitates coordination.

Answer 15

Unity of Direction

Question 16

The interest of the organization is above the individual and the group. This can be achieved when manager set an example through their exemplary behavior. They must be prepared to sacrifice their personal interest.

Answer 16

Subordination of Individual Interest to General Interest

Question 17

Workers should be paid a fair wages for their service. The method of wage payment should provide maximum possible satisfaction to both employees and employer.

Answer 17

Remuneration of Personnel

Question 18

Whether decision making is centralized (to management) or decentralized (to subordinates) is a matter of proper proportion.

Answer 18

The degree of centralization

Question 19

The graded chain of authority from top to bottom through which all communication flow is formed through the ______________?

Answer 19

Scalar Chain

Question 20

People and material should be in the right place at the right time. A place for everything and everything in its place

Answer 20

Order

Question 21

Manager should be both friendly and fair to their subordinates. Employees should be justice and kindness promotes better relation between employees and employer.

Answer 21

Equity

Question 22

Management must implement practice which encourages long term commitment of employees.

Answer 22

Stability of Tenure Personnel

Question 23

Employees must be encouraged to think and implement a plan of action even through some mistake may result. The opportunity to perform independently is an essential component of employee growth and development.

Answer 23

Initiative

Question 24

This principle state that “Union is Strength”. Fayol defined this as unity of effor through harmony of interest. Promoting team spirit will give the organization a sense of unity.

Answer 24

Esprit de corps

Question 25

They are responsible for achieving the goals and objectives of an organization through managing its resources (Human, Financial, and Operational)

Answer 25

Managers

Question 26

What are the 5 core management functions

Answer 26

Planning
Organizing
Staffing
Directing/Leading
Controlling

Question 27

It is the basic function of management. It deals with chalking out a future course of action & deciding in advance the most appropriate course of actions for achievement of pre-determined goals

Answer 27

Planning

Question 28

It is the process of bringing together physical, financial and human resources and developing productive relationship amongst them for achievement of organizational goals.

Answer 28

Organizing

Question 29

According to Henry Fayol, “To __________ a businesss is to provide it with everything useful or its functioning i.e. raw material, tools, capital and personnel’s”

Answer 29

organize

Question 30

It is the function of manning the organization structure and keeping it manned. It has assumed greater importance in the recent years due to advancement of technology, increase in size of business, complexity of human behavior etc.

Answer 30

Staffing

Question 31

Its main purpose is to put the right man on right job.

Answer 31

Staffing

Question 32

Staffing involves:

Answer 32

Manpower Planning
Recruitment, selection & placement.
Training & development
Remuneration
Performance appraisal
Promotion & transfer

Question 33

It implies measurement of accomplishment against the standards and correction of deviation if any to ensure achievement of organizational goals. The purpose of this is to ensure that everything occurs in conformities with the standards.

Answer 33

Controlling

Question 34

Controlling has following steps:

Answer 34

Establishment of standard performance
Measurement of actualy performance
Comparision of actual performance with the standards and finding out deviation if any.
Corrective action.