Engagment

Question 1

Engagement Defined:

Answer 1

“The process of establishing the client-worker relationship” (p. 177)
The first step in a planned change process
The relationship is an absolute requisite for successful practice

Question 2

Professional Worker-Client Relationships are Characterized by:

Answer 2

A clear purpose
A commitment to meeting client needs → not reciprocal it’s about meeting the client you’re not using your client to meet your needs
Ethical standards of practice
Worker emphasis on communicating warmth, genuineness, and empathy → the way you talk (your mom vs your client)
An empowerment process

Question 3

7 Features of Engagement

Answer 3

1) Greeting the Client - Hi my name is Alyssa i’m one of the social workers here, would you like me to call you Wendy or Mrs. Wendy, which would you prefer? Pronouns?
2) Demonstrating Effective Attending Skills
3) Discussing Agency Services and Client Expectations
4) Deciding if the Agency and Worker can Help
5) Offering Agency and Worker Services to the client
6) Orienting the Client to the Helping Process
7) Completing Required Paperwork

Question 4

Assessment Defined

Answer 4

“Involves defining the problem, identifying contributing factors, and recognizing what can be done to reduce or eliminate the problem” (p. 180)
“The process of gathering and organizing data and information in order to arrive at an accurate picture of the person-in-environment situation” (p. 177)

Question 5

How to Approach Assesment

Answer 5

1) Involvement of the client is absolutely essential
2) Assessment always involves making judgments, sometimes with insufficient or incomplete information
3) Focus on Strengths
4) A single clear definition of the problem may not exist
5) Assessment is a continuous activity

Question 6

Goals of Assesment:

Answer 6

1) Achieve a clear understanding of the need, problem, or situation that will be the focus of work with the client
2) Recognize the strengths, assets, skills, and abilities that clients bring
3) Formulate a clear description of the client system
4) Understand the client system’s interactions with other systems
5) Identify any missing information that is important
6) Put all the information together to help decide whether intervention is best approached from a micro, mezzo, or macro perspective

Question 7

Ecomaps

Answer 7

a family and the systems theyre interaction with and the nature

Question 8

Genograms

Answer 8

nfo over several generations, loss