Engagement

Question 1

Process Evaluation

Answer 1

collecting data in the planning and implementation phases; done at the beginning and throughout the engagement process

Question 2

Outcome Evaluation

Answer 2

assesses change resulting from community engagement, such as change in the way people engage with each other and change resulting from their engagement; conducted at the end of an engagement process; answers the question: To what extent are people engaged?

Question 3

Impact Evaluation

Answer 3

requires random assignment of participants and the use of an intervention group and a control group; answers the question: To what extent can community change be attributed to community engagement?; challenging to implement

Question 4

Ripple Effect Mapping (REM)

Answer 4

Participants look back over a period of time and create a visual map of direct or indirect impacts of community engagement

Question 5

Delphi Method

Answer 5

Informed citizens and stakeholders are asked to complete a series of questionnaires. After each round of questioning, feedback on the responses is presented to the group anonymously. Participants are encouraged to revise their answers based on the replies heard. Over time, the range of answers decreases and the group converges towards a single solution

Question 6

Nominal Group Technique

Answer 6

The Nominal Group Technique allows for everyone’s opinions to be considered by starting with every group member sharing their ideas briefly. Someone creates a list of ideas. Duplicate solutions are deleted. Participants then rank the solutions. The rankings are then discussed, which can lead to further ideas or combinations of ideas. The solution with the highest ranking is selected.

(Think NOMinate)

Question 7

Pleibiscite

Answer 7

A direct vote on an issue (good to use to predict election results)

Question 8

Three levels of Sherry Arnstein’s Ladder of Citizen Participation

Answer 8

Nonparticipation, Tokenism, and Citizen Power

Question 9

Open Space (engagement technique)

Answer 9

Open Space allows for people to propose topics to discuss and those who are interested choose to participate in that dialogue. The groups prepare summaries of their discussion to share with the entire group.

Question 10

Appreciative Inquiry Summit

Answer 10

Multi-day large events designed to bring people together to agree on changes that are needed in the community or organization. The summits last from two to five days and have between 100 and 250 people.