ENG 2 Flashcards

1
Q

It identifies the writer, his/her address, and contact number.

A

Letterhead

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2
Q

It indicates the date the letter was written.

A

Date

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3
Q

placed between the letterhead and the inside address

A

date

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4
Q

identifies the reader’s name, position and company, and address.

A

Inside Address

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5
Q

used when the writer wishes to address the whole company but wants to bring it to the attention of a particular person in a company.

A

Attention Line

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6
Q

refers to the writer’s formal greeting to the reader.

A

Salutation

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7
Q

contains the message of the letter. Paragraphs are single-spaced internally but double-spaced to separate paragraphs

A

Body

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8
Q

refers to the expression used to end a letter.

A

Complimentary Closing

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9
Q

includes the signature and the typed name of the sender

A

Signature Block

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10
Q

it indicates the typist’s initials if the sender does not personally type the document.

A

Identification initials

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11
Q

refers to the attachments to the letter.

A

Enclosure notation

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12
Q

indicates the name of the secondary recipients of the letter.

A

Copy notation

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13
Q

Most commonly used format, All elements aligned to the left margin. No indentation; single-spaced within paragraphs, double-spaced between sections.

A

Full Block

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14
Q

Date, closing, and signature aligned to the right or center. Body paragraphs are left-aligned without indentation. A balanced mix of professionalism and aesthetic appeal.

A

Modified Block

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15
Q

Similar to full block but with indented paragraphs. A more formal yet slightly personal style. Date, closing, and signature aligned to the right or center.

A

Semi-block

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16
Q
  • informs and persuades people within an organization
17
Q

sales efforts;
complaints;
information dissemination;
relationship building;
problem-solving etc.

A

business letter

18
Q
  • Identifies the department/office name, address, and contact numbers.
19
Q
  • indicates the name and title of the receiver
A

“To” line

20
Q
  • indicates the name of the sender.
A

“From” line

21
Q
  • serves as a chronological record for reference purposes
22
Q
  • announces the main content or topic of the memo
A

Subject line

23
Q
  • contains the message of the memo
24
Q

What happens if the body exceeds one page

A
  • if exceeds one page, begin the following page with the recipient’s name, date and page number (3 lines from the top of the page)
25
- if not personally typed the document, initials of the typist should be indicated.
Identification initials
26
- refers to the attachments to the memo.
Enclosure notation
27
- indicates the name of the secondary recipients of the letter.
Copy notation
28
provides information needed by readers to accurately follow directions
Instruction memo
29
solicit funds
Request memo
30
provides infromation about an event, person, or thing
announcement memo
31
cover note for lengthy document
transmittal memo
32
it gives permission
authorization memo
33
digital form of a letter. Has transformed interpersonal and organizational communication.
email
34
advantages of email
Fast delivery Affordable Easy to track Environment-friendly Auto-features (threading, drafts, etc.)
35
disadvantages of email
Viruses Limited attachment formats Risk of scams Tech glitches
36
importance of writing an email
Clear and professional tone Specific to the purpose Time-saving Reduces misunderstanding Promotes academic and career growth