End Of Call Objections Flashcards
Think about it (Bill Walsh)
Yeah that’s not a problem
Yeah that’s completely cool
Yeah I can understand that easy stuff w
Can I ask in your opinion before you do go to think about it.
Do you feel that this policy can protect your family?
For positive responses
Why do you feel it can?
What is it that makes you feel it can?
For negative responses
Is there any reason that you feel like it cant help you
Knowing that i have given you all the information you may need Whats making you want to go think about?
Now you say this is how you always make decisions would it be fair to say that there is some dissatisfaction in the financial protection your leaving behind to your family?
People dont stay on the phone with me this long because the feel like there financial plan for there family is in order.
The reason your here today is to protect your family from financial catastrophe when you pass away. Would that be fair to say?
Ok so if you continue to procrastinate how will your family get the protection they need when you die. They just wont will they.so i dont want you to make decisions based on ways youve done them in the past. Bc you wont be able to move forward tomorrow if you make decision based on the past failures.
So can i ask again whats making you want to go away and actual go and think about this?
Do you think that this decision is going to get you the financial protection that you need?
Whats holding you back whats making you think of doing this decision for a day or two?
Partner (Bill Walsh)
Yeah that’s completely cool
Can I ask in your own opinion before you do go and sit with your partner
Do you feel that what we have gone through can get you to a place where your family is protected financially.
Any reason you feel like it can/cant
when you do go to your partner do you feel they would want you to learn about final expense life insurance and get to protecting your family financially when you pass away
Alright so, When you’ve spoken to your partner in the past what may have made them hesitant about moving forward with something similar.
When you’ve made other financial decisions together, how does that usually go?
Price (Dana Nesan)
I understand. It has to be affordable for it to make sense. Tell me though, if it was more affordable… is this something you would want to have?
And what about our program do you like the most?
So if I understand you correctly, you like the program because (repeat back what they said), and the only thing stopping you from taking the first step in protecting your family is the price… did I get that right?
Ok, would you mind if I made a suggestion?
Maybe we should consider reducing the amount of coverage to a payment that you know feels comfortable today, so we can at least get something in place for you. And remember, you don’t have to make a payment today either. This will also allow me to email everything over to you so you have something to look at. Then if you decide there is extra room in your budget, you can always call me back and add more.
Would that be a reasonable solution?
