Employees Flashcards

1
Q

What is teamwork identified as?

A

The combined action of a group, especially when effective and efficient, to work towards a common goal.

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2
Q

Identify some benefits of teamwork

A
  • More efficient
  • Blends contemporary strengths
  • Smooth workflow
  • Less mistakes
  • Higher productivity
  • Tasks completed efficiently
  • Good reputation built
  • New skills learnt
  • Ideas are shared
  • Prevents stress
  • Better service / positive experience
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3
Q

What are the features of a good team?

A
  • Clear goals that are understood by everyone
  • Willing to take risks
  • Realistic deadlines
  • Collaborative climate
  • Commitment
  • Co operation
  • Respect
  • Listening to each other
  • Focusing on areas of personal strength
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4
Q

What are some causes of conflict in the workplace?

A
  • Change
  • Implementation of new technology
  • Interpersonal relationships between workers
  • External changes
  • Clashing personalities
  • Poor communication lines
  • Poor performance
  • Harassment in the workplace
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