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PM4064 > Employee Voice > Flashcards

Employee Voice Flashcards

1
Q

What is employee voice

A

Hoe employees are able to have a say overwork activities and decisions within the organisation in which they work regardless of the institutional channel through which it operates (employees have a say in how the org is run)

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2
Q

Indirect collective voice

A

Employees are able to let managers know what they think and deal through a representative eg. Stop steward, forums, committees.

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3
Q

Collective voice

A

Providing a communication mechanism to defend wages, working conditions and rights of members.

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4
Q

What are the activities of collective voice

A
  • Collective bargaining
  • Representation at a grievance process
  • Consultation on issues such as redundancy
  • Political lobbying
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5
Q

Workplace conflict

A

A process which begins when one party perceives that another party has frustrated a concern of theires

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6
Q

What influences how management handle conflict in an organisation

A

Management views (unitarist, pluralist..)

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7
Q

Soladarity issues

A

Recognition of collective agreements such as trade unions

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8
Q

What would cause conflict under work arrangements

A

Disciplinary actions, new procedures, picketing employees for redundancy

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9
Q

What are the three types of conflict

A

Interpersonal, intragroup, intergroup

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10
Q

Interpersonal conflict

A

conflict between individuals eg. manager and individual employee

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11
Q

Intragroup

A

Within a small group such as managers

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12
Q

Intergroup

A

Between 2 groups eg managers and employees

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13
Q

Negatives of conflict (3)

A
  • Competitive
  • Reduces productivity and use of resources
  • Decreased communication
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14
Q

Positive outcomes of conflict (4)

A
  • Change for the better
  • Strengthens relationships and boosts morale
  • Leads to better ideas
  • Tool for collective bargaining
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15
Q

How individuals express conflict (6)

A
  • Abseeintiim
  • Sabotage
  • Low standard of work
  • Reduced productivity
  • Gossip
  • Act in an uncivil way
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16
Q

Expressions of conflict

A
  • Go slow
  • Work to rule
  • Overtime ban
  • Mass taking sick leave
  • Sit-in
  • Strike action
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17
Q

Go slow

A

Work at a slower pace

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18
Q

Work to rule

A

Only do exactly what is asked of you in the contract

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19
Q

Work in/sit-in

A

Block entry to the workplace to prevent removal of P&E

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20
Q

Strike action

A

temporary stoppage of work by a group of employees in order to express a grievance or enforce a demand

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21
Q

What does strike action demonstrate?

A

Solidarity and importance of the issue

22
Q

Why are strikes uncommon in Ireland

A

Improvements in legislation and legislative bodies

23
Q

Pyrrhic victory

A

Even when a strike may not result in an obvious win/resolution of an issue it may result in other positive outcomes eg 1913 lockout

24
Q

Substantive agreements cover …

A

T&C’s of employment, holidays, pensions and things in the employee handbook

25
Procedural agreements
Regulating the employment relationship and how those rules are laid out and change
26
What is an official strike and what are the requirements for it
A strike sanctioned by unions of the workers usually takes place after negotiations and the employer has 7 days notice. The union can also give pay to employees
27
Unofficial strikes
Strikes that take place without union backing
28
Can unofficial strikes become official
Yes and the union can give back pay to the employees
29
Lockouts
When an employer doesn't let employees work
30
What factors cause influence strikes (4)
- Institutional factors: How good a countries institutions are - Political factors: Political recognition of trade unions - Economic cycles: fewer strikes in recession - Industry factors: Some industry are more likely to go on strike like the transport sector
31
What are the measurements of strike (4)
- Strike frequency - Strike breath - Strike duration - Working days lost
32
Strike frequency
How many strikes in a period
33
Strike breath
The number of workers involved, can be hard to count as there are fluctuating numbers of employees involved.
34
Strike duration
Number of days the strike lasted
35
Working days lost (WDL)
Number of workers times the days of strikes
36
What is the best way of counting a strike and why
WDL - Takes into account the number of workers and the length
37
What acts did the industrial relations act 1990 replace?
Replaced the trade disputes act 1982 and the trade disputes act 1906
38
What was the purpose of the industrial relations act 1990?
Improve the framework for a more stable resolution of trade disputes
39
Section 8 of the industrial relations act 1990?
Defines an employer, trade dispute, trade union, worker, industrial action and strike
40
Section 9 of the industrial relations act 1990?
Remove immunity for individual disputes that breach agreed procedures
41
Section 11 of the industrial relations act 1990?
Picketing
42
Where is it lawful to picket?
At the place where employees work and when employer carry out business. If that is not possible then it is allowed on the approach to the business
43
Secondary strike action
Only protected if the employer is seeking to frustrate the industrial action further
44
Sympathy action
Workers not involved in a dispute support others or politically motivated industrial actions are not covered under that act
45
Under the industrial relations act, 1990 are union member immune from tort?
Yes as long as what they are doing is legal and peaceful
46
What happens if the majority of a trade union vote against the strike actions?
Then it has no immunities
47
Fear stuff
Employee intimidation and repression of employees who try to start a union
48
Sweet stuff
Union substitution such as staff rep
49
Evil stuff
Refuse to allow unions to enter
50
Fatal stuff
Complete refusal to deal with unions

PM4064 (13 decks)

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