Employee Relations Flashcards

1
Q

define Employee Relations

A

relationship between management and employees.

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2
Q

benefits of positive employer relationship (3)

A
  • higher levels of motivation
  • process of change will be easier
  • less disputes
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3
Q

negatives of poor employer relations (3)

A
  • reduced productivity
  • damaging to reputation
  • possibility of strike action
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4
Q

define trade unions

A

organisation of employees that seeks to protect and improve the interests of it’s members

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5
Q

define industrial action

A

measures that a trade union can take to put pressure on management during a dispute

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6
Q

examples of industrial action that an employee might take

A
  • refusal to work overtime
  • strikes
  • work to rule
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