emotions & leadership pitfalls Flashcards
What does the perceived emotional sincerity of a leader influence?
the leaders integrity and the relationship quality with the follower (which influences trust, which influences performance)
A leader that is in control and in balance of their emotions is perceived as more:
effective
3 ways in which a person’s emotions influence your emotions
- conscious cognitive proces (try to experience the situation of the other)
- (un)conditioned emotional response
- mimicricy
circumplex model of affect
followers make the same level of activation in their emotional response
What tone is best for perceived effectiveness of a leader?
a neutral tone
Is it more accepted to be sad or angry for a female leader?
it is more accepted to be sad
Is it more accepted to be sad or angry for a male leader?
angry
A neutral tone is rated almost the same as an angry tone for men
true
What kind of activation does anger generate?
More negative activation and less low activation
What kind of activation does sadness generate?
more low activation and less positive activation
What does the effect of a leader’s emotions on a subordinate depend on?
on the subordinate’s motivation to process information
high epistemic motivation
willingness to think deep, wanting detailed information
2 ways in which a leader’s emotions can affect the follower
- cognitive way (information processing = high epistemic motivation)
- emotional way (affective motivation = low epistemic motivation)
Angry bos + high epistemic motivation =
better performance (I need to work harder)
Angry boss + low epistemic motivation =
performance goes down (I don’t like my boss, I don’t want to work hard)