EMAN : COMMUNICATING Flashcards
decodes
RECEIVER
Communication is oftentimes used as a means to motivate employs to commit themselves to the organization”s objectives.
Motivation function
selects the channel of communication that will be used
SENDER
develops idea to be sent
SENDER
accepts or rejects
RECEIVER
encodes the message
SENDER
In Management, communication has a purpose and a cost attached to it, so it has to be used ______.
EFFECTIVELY
FUNCTIONS OF COMMUNICATION
Information function
Motivation function
Control function
Emotive function
How does the communication process work?
The sender develops an idea to be sent.
The sender encodes the message.
The sender selects the channel of communication that will be used.
The message travels over the channel of communication.
The message is received by the receiver.
The receiver decodes the message.
The receiver either accepts or rejects the message
The receiver then provides feedback to SENDER
Info provided through communication may be used for decision-making at various work levels in the organization.
Information function
Defined as conveying knowledge or information
COMMUNICATING
then provides feedback to SENDER
RECEIVER
A management function which involve the sharing of information across organization through messages, words,and symbols.
COMMUNICATING
Communication may be done
face-to-face
through printed materials
through electronic devices such as telephone, computer, gadgets, etc
the message travels over the channel of communication, and the message is then transmitted message to the receiver
SENDER
Whatever types of emotions are involved, whether satisfaction, dissatisfaction, happiness, or
bitterness, communication provides a means to decrease the internal pressure affecting the individual.
Emotive function
who receives the message
RECEIVER
May happen between superior and subordinates, between peers, between a manager and a client or customer, between an employee and a government representative, among others.
Communication
When feelings are repressed in the organization, employees are affected by anxiety, which, inturn, affects performance.
Emotive function
It is essential for coordination for people to understand the thoughts, and ideas of one another. A fluent and organized working in the organization. This is elemental for the smooth and proper functioning of the particular organization. It is essential in _____________.
decision making
When properly communicated, reports, policies, and plans define roles, clarify duties, authorities, and responsibilities. Effective control is, then, facilitated.
Control Function
