EMAN : COMMUNICATING Flashcards

1
Q

decodes

A

RECEIVER

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2
Q

Communication is oftentimes used as a means to motivate employs to commit themselves to the organization”s objectives.

A

Motivation function

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3
Q

selects the channel of communication that will be used

A

SENDER

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4
Q

develops idea to be sent

A

SENDER

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5
Q

accepts or rejects

A

RECEIVER

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6
Q

encodes the message

A

SENDER

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7
Q

In Management, communication has a purpose and a cost attached to it, so it has to be used ______.

A

EFFECTIVELY

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8
Q

FUNCTIONS OF COMMUNICATION

A

Information function
Motivation function
Control function
Emotive function

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9
Q

How does the communication process work?

A

 The sender develops an idea to be sent.
 The sender encodes the message.
 The sender selects the channel of communication that will be used.
 The message travels over the channel of communication.
 The message is received by the receiver.
 The receiver decodes the message.
 The receiver either accepts or rejects the message
 The receiver then provides feedback to SENDER

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10
Q

Info provided through communication may be used for decision-making at various work levels in the organization.

A

Information function

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11
Q

Defined as conveying knowledge or information

A

COMMUNICATING

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12
Q

then provides feedback to SENDER

A

RECEIVER

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13
Q

A management function which involve the sharing of information across organization through messages, words,and symbols.

A

COMMUNICATING

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14
Q

Communication may be done

A

face-to-face
through printed materials
through electronic devices such as telephone, computer, gadgets, etc

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15
Q

the message travels over the channel of communication, and the message is then transmitted message to the receiver

A

SENDER

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16
Q

Whatever types of emotions are involved, whether satisfaction, dissatisfaction, happiness, or
bitterness, communication provides a means to decrease the internal pressure affecting the individual.

A

Emotive function

17
Q

who receives the message

A

RECEIVER

18
Q

May happen between superior and subordinates, between peers, between a manager and a client or customer, between an employee and a government representative, among others.

A

Communication

19
Q

When feelings are repressed in the organization, employees are affected by anxiety, which, inturn, affects performance.

A

Emotive function

20
Q

It is essential for coordination for people to understand the thoughts, and ideas of one another. A fluent and organized working in the organization. This is elemental for the smooth and proper functioning of the particular organization. It is essential in _____________.

A

decision making

21
Q

When properly communicated, reports, policies, and plans define roles, clarify duties, authorities, and responsibilities. Effective control is, then, facilitated.

A

Control Function