Electricity (Rights of Consumers) Rules, 2020

Question 1

aim

Answer 1

“empower” consumers with rights that would allow them to access continuous supply of quality, reliable electricity.

[EMPOWER CONSUMER]

Question 2

Key provisions

Answer 2

States will have to implement these rules and discoms will be held more accountable for issues like delays in providing and renewing connections of electricity.
[DISCOMS MADE ACCOUNTABLE FOR LATE SERVICE ;SHOULD PROVIDE 24*7 ELECTRICITY -> PENALTIES PAN LAVATA YEIL DISCOM VAR]

They are also obligated to provide round-the-clock electricity to consumers, as per the Ministry of Power.

To ensure compliance, the government will apply penalties that will be credited to the consumer’s account.

There are certain exceptions to these rules, especially where use for agricultural purposes is concerned.
[EXCEPTION WHERE ELECTRICITY IS USED FOR AGRI]

Question 3

Background?

Answer 3

Electricity is in concurrent list