Ease of Doing Business

Question 1

Acceptance of applications or requests in accessing government services

1. Acceptance of written applications
2. Preliminary assessment in the compliance of requirements, limited to those enumerated in the citizens charter
3. The receiving officers assigned a unique identification number to an application
4. Issue an acknowledgement receipt containing the seal of the agency, the name of the officer, his designation, and the date and time of receipt

Question 2

Simple transactions shall be acted upon within the prescribed processing time of __________

Answer 2

3 working days from the date of receipt

Question 3

Simple transactions or applications or requests submitted by applicants of a government office or agency which

a. Only require __________________
b. Present only ______________________ for the resolution by an officer of said government office

Answer 3

ministerial actions; inconsequential issues

Question 4

Complex transactions shall be processed within _________________

highly technical applications should be processed within _______________________________

Answer 4

7 working days from the date of receipt; shorter between 20 working days or as determined by the government office or instrumentality concerned

Question 5

Or applications or requests submitted by applicants or requesting parties of a government office which necessitate evaluation in the resolution of said complicated issues by an officer of said government office

Answer 5

complex transactions

Question 6

An application which requires the use of technical knowledge, specialized skill and where or training in the process and or or evaluation thereof. It involves activities which pose danger to public health safety morals policy

Answer 6

highly technical application

Question 7

Prescribed processing time for applications for license, clearance, permit, certification, or authorization which require the approval of the local sanggunian

Answer 7

45 working days which can be extended for another 20 working days

Question 8

The maximum prescribed processing time may be extended only once for _____________ which shall be indicated in the citizens charter

Answer 8

same number of days

Question 9

In cases where the cause of delay is due to _____________ which result which result to damage or destruction of documents or system failure, the prescribed processing times mandated in this act shall ___________

Answer 9

fortuitous event; suspended

Question 10

If a government office or agency fails to approve or disapprove an original application for issuance of license, clearance, permit or certification within the prescribed processing time, the said application or request shall be deemed approved. True or false

Answer 10

true; provided that all required documents have been submitted and all required fees and charges have been paid

Question 11

True or false. The acknowledgement receipt together with the official receipt for payment of all required fees issued to the applicant shall be enough proof or has the same force and effect of a license, clearance, permit, certification for authorization under the automatic approval mechanism

Answer 11

true

Question 12

True or false. If the government fails to act on an application for renewal of license …. Within the prescribed processing time, the said license …, shall automatically be extended

Answer 12

true

Question 13

Any denial of application or request for access to government service shall be (3)

Answer 13

1. Fully explained in writing
2. Stating the name of with the person making the denial
3. Grounds upon which such denial is based

Question 14

Signatories in any document shall be limited to _____________ signatures which shall represent officers directly supervising the office or agency concerned provided that in case the authorized signatory is on official business or efficiently and alternate shall be designated as signatory

Answer 14

maximum of 3

Question 15

True or false. Heads of offices and agencies which render government services shall adopt appropriate working schedules to ensure that all applicants or requesting parties who are within their premises prior to the end of official working hours are attended to and served except during lunch break and after regular working hours

Answer 15

false, even during lunch break and after working hours

Question 16

A _______________________, here in after referred to as the ________________________ for the city or municipality business permitting and licensing system to receive and process manual and we’re or electronic submission of application for license …. Shall be established within the city or municipality is negosyo center has provided under republic act number 10 644 “ go negosyo act”

Answer 16

one-stop business facilitation service; business one stop shop (boss)

Question 17

Cities or municipalities are mandated to automate their business permitting and licensing system or set up an electronic boss within a period of ________ upon the effectivity of this act for a more efficient business registration process

3 years

Answer 17

3 years

Question 18

True or false. Other local clearances such as sanitary environmental and agricultural clearances shall be issued separately with the business permit

Answer 18

false. Issued together

Question 19

A business permit shall be valid for a period of ______. The city or municipality may have the option to renew the business permits within _______________ or on ________________

Answer 19

1 year; the first month of the year; anniversary date of the issuance of the business permit