Earley, P. Christopher & Ang, Soon - A Theory of Cultural Intelligence

Question 1

What is the definition of intelligence according to the authors?

Answer 1

Intelligence is the ability to learn, understand, and think logically about things.

Question 2

Are there different types of intelligence?

Answer 2

Yes, examples include informational intelligence, emotional intelligence, social intelligence, and cultural intelligence.

Question 3

What is informational intelligence?

Answer 3

The possession of a large amount of information.

Question 4

What is emotional intelligence?

Answer 4

The capacity to manage our own mental states and feelings

Question 5

What is social intelligence?

Answer 5

The ability to know how to act in social settings.

Question 6

What is cultural intelligence (CQ)?

Answer 6

The capability of a person to adapt effectively to new cultural contexts.

Question 7

Why was cultural intelligence developed as a concept?

Answer 7

To provide a framework for understanding how individuals adapt to new cultural environments using cognitive, motivational, and behavioral skills.

Question 8

What are the three facets of cultural intelligence?

Answer 8

Cognitive, motivational, and behavioral.

Question 9

What does the cognitive facet of CQ involve?

Answer 9

Knowledge and the ability to handle information relevant to understanding and adapting to a new culture.

Question 10

What is cognitive flexibility in the context of CQ?

Answer 10

The ability to reshape and adapt one’s thinking and self-concept in response to new cultural settings.

Question 11

What does the motivational facet of CQ refer to?

Answer 11

A person’s interest, drive, and confidence to adapt to a new cultural environment.

Question 12

What are the three components of the motivational facet?

Answer 12

Self-enhancement: The desire to improve oneself, driven by opportunities in a new cultural context.

Self-efficacy: The belief in one’s ability to effectively adapt and perform in a new cultural setting.

Self-consistency: The tendency to maintain a coherent self-image and resist change or conflicting information.

Question 13

How does self-consistency affect CQ?

Answer 13

High self-consistency can lower CQ, as it may hinder personal adjustment and acceptance of new cultural perspectives.

Question 14

What does the behavioral facet of CQ entail?

Answer 14

The ability to carry out appropriate actions in a new cultural setting.

Question 15

What is the difference between aptitude and ability in the behavioral facet?

Answer 15

Aptitude refers to the potential capacity for acquiring new skills, while ability is the actual performance of those skills.

Question 16

What role does skill play in the behavioral facet of CQ?

Answer 16

Skill is the mastery of specific actions, like language fluency or emotional expression, developed over time.

Question 17

How are the facets of CQ interconnected?

Answer 17

Cultural intelligence is effective when cognitive, motivational, and behavioral facets interact; lacking one can lower overall CQ.

Question 18

What does a high level of cultural intelligence require?

Answer 18

Knowledge (cognitive), the drive to adapt (motivational), and the ability to act appropriately (behavioral).

Question 19

How does the general theory of intelligence relate to cultural intelligence?

Answer 19

It emphasizes the ability to adapt to one’s environment, which aligns with CQ’s focus on adaptation in cultural contexts.

Question 20

What are the three main dimensions of the general intelligence theory?

Answer 20

Direction (knowing what to do), adaptation (implementing and customizing knowledge), and criticism (reflecting on one’s approach).

Question 21

What is the purpose of Cultural Intelligence Theory (CQ Theory)?

Answer 21

To establish a framework for understanding and adapting to new cultural experiences effectively, beyond traditional intelligence.

Question 22

What does the cognitive facet of cultural intelligence involve?

Answer 22

It involves using knowledge of oneself, social environments, and new contexts to adapt appropriately.

Question 23

What is fundamental social interaction in the cognitive facet?

Answer 23

Storing, processing, and retrieving social information to adapt and function in a cultural context.

Question 24

What is cognitive flexibility, and why is it important?

Answer 24

The ability to reshape concepts of self and others, crucial for understanding and integrating into new cultural environments.

Question 25

How does having a well-differentiated self-concept relate to high CQ?

Answer 25

It reflects adaptability and cognitive flexibility, necessary for cultural adjustment.

Question 26

What drives the motivational facet of cultural intelligence?

Answer 26

Interest, drive, and confidence to adapt to new cultural settings.

Question 27

What are the three components of the motivational facet?

Answer 27

Self-enhancement, self-efficacy, and self-consistency.

Question 28

What is self-enhancement in the context of CQ?

Answer 28

The desire to improve oneself, motivated by opportunities in new cultural settings.

Question 29

How does self-efficacy impact cultural adaptation?

Answer 29

It reflects confidence in one’s abilities to succeed in a new cultural environment, affecting performance and engagement.

Question 30

What is self-consistency, and how does it affect CQ?

Answer 30

The resistance to changing one’s self-image, which can hinder cultural adjustment and lower CQ.

Question 31

What does the behavioral facet focus on?

Answer 31

The ability to respond with appropriate actions in cultural settings, drawing from one’s behavioral repertoire.

Question 32

How are aptitude, ability, and skill related in the behavioral facet?

Answer 32

Aptitude refers to capacity, ability reflects actual accomplishments, and skills are developed through experience.

Question 33

What characterizes someone with high behavioral CQ?

Answer 33

Mastery of emotional displays, physical presence, and the ability to mimic behaviors effectively.

Question 34

How do the cognitive, motivational, and behavioral facets of CQ interact?

Answer 34

All three must work together; weaknesses in one can lower overall cultural intelligence.

Question 35

What is cognitive flexibility, and how does it relate to CQ?

Answer 35

It is the strategic ability to adapt thoughts and strategies, crucial for effective cultural interaction.

Question 36

What is necessary for high cultural intelligence?

Answer 36

Observing, comprehending, reacting, and implementing actions appropriately in new cultural contexts.