EAP Guidebook

Question 1

What are the types of referrals are offered?

Answer 1

Self - 5 sessions a year employee, spouse, dependents each

Informal - Work performance isn’t directly affected, supervisor likely aware of some problems, gently reminds the employee of EAP

Supervisory - Work performance is an issue, intended as a corrective action and not discipline.

Management - poor job performance

Critical Incident - debriefing session, 8-72 hours post incident

Question 2

Can an employee be forced to go to counseling?

Answer 2

No, only exception is Critical incident debriefing. The first time is mandatory, follow up is up to the employee.

Question 3

Can supervisors suggest EAP to an employee?

Answer 3

Yes, but the supervisor portion is done at the point of mentioning EAP

Question 4

Can an employee be disciplined for what is said to the EAP counselor?

Answer 4

No, all protected information

Question 5

Are you allowed to use sick leave to go to EAP on duty?

Answer 5

No, unless a management referral and sick leave use is ok’d by labor relations

Question 6

How long is each session?

Answer 6

60 minutes

Question 7

Who is eligible for EAP?

Answer 7

All city employees
Spouses
Dependent kids 18-22 years

Question 8

What are some signs of a problem drinker on the job?

Answer 8

Reduced production and dependability
Decreased reliability
Blackouts
Unexplained disappearances from a work assignment
Attendance problems
On the job absenteeism
Complaints of physical illness
Friction with other employees
Odor
Change of appearance
Money problems