EAP Flashcards

1
Q

The city of Highland Village provides a confidential counseling and referral service to assist employees in resolving personal problems that may be what

A

Affecting job performance or employee morale

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2
Q

How much do you initial counseling and referral services cost

A

They are no cost to full-time employees

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3
Q

what is the primary function of the EAP

A

To assist employees or their dependents by assessing needs and making recommendations regarding appropriate treatment

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4
Q

What is it called when an employee or family member experiencing a personal or job-related problem initiates contact on their own with EAP

A

Self referral

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5
Q

What is it called when in employee initiates discussion about a personal problem with the supervisor and the supervisor recommends that the employee uses the EAP service

A

Employee initiated supervisory referral

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