E2 - C2 - Management and Leadership

Question 1

Henri Fayol’s manager functions

Answer 1

Planning and forecasting
Organising
Commanding
Coordinating
Controlling

Question 2

What is leadership

Answer 2

Social influence
Inspiring people with a vision
Obtained through peer respect

Question 3

Comparing Leaders and Managers

Answer 3

Managers authority comes from position
Leaders combine management with inspiration
Leadership involves developing a vision

Question 4

French and Ravens 5 bases of power

Answer 4

Legitimate
Referent
Expert
Reward
Coercive

Question 5

Max Webbers 3 types of authority

Answer 5

Charismatic
Traditional
Rational-Legal

Question 6

What is responsibility

Answer 6

Duty to complete a task but should match authority

Question 7

Methods of delegation

Answer 7

Consultation
Explanation
Custom and Practice
Abdication

Question 8

Accountability

Answer 8

Being answerable for activities

Question 9

Employee empowerment

Answer 9

Encourage feedback
Professional development
Clear expectations
Lead by example

Question 10

Trait Theories

Answer 10

Intelligence
Initative
Self-Assurance
Helicopter factor

Question 11

McGregor’s Theory X and Y

Answer 11

Theory X: Task setting controlling
Theory Y: Open communication

Question 12

Likert’s 4 Styles

Answer 12

Exploitative
Benevolent
Consultative
Participative

Question 13

Transactional Leadership

Answer 13

Traditional reward and punishment
Exchange effort for reward
Deal with issues as they arise
Set goals and objectives
Depends on power of leader
Manages using technical knowledge

Question 14

Transformational leadership

Answer 14

Tailored feedback
Motivated by appreciation
Pre-emptive of issues
Employees motivate themselves
Effectiveness depends on emotional bond
Manages by engaging with employees

Question 15

Disruptive leadership

Answer 15

Spread throughout the company
Not ideal for process driven
Viable for flexible environments

Question 16

What is Power?

Answer 16

The ability to exert influence through:

Position
Reward or Punishment
Expertise

Question 17

Henri Fayol : Planning and Forecasting

Answer 17

Defining goals
Establishing strategies
Forecasting results
Developing work to accomplish goals

Question 18

Henri Fayol : Organising

Answer 18

Arranging work to accomplish organisational goals

Question 19

Henri Fayol : Commanding

Answer 19

Staff need to be told what tasks need doing and when

Question 20

Henri Fayol : Coordinating

Answer 20

Ensuring everyone is working well together towards the same function

Question 21

Henri Fayol : Controlling

Answer 21

Monitoring performance and acting if and when necessary