E - commerce Flashcards
E-commerce
buying online using the internet
M-commerce
buying electronically using the internet
Advantages
Reach more customers
Cheaper
No store
Small businesses usually don’t have the finance for a shop especially internationally
Not having to invest
Sell directly to customer - no middle man - therefore lower costs, lower prices
Example of not having to invest and small business
Amazon started in a garage and then online as store was too expensive
Disadvantages
Goods are hard to judge from a computer - customer wants to see the real thing
Invest in specialist to create website
Large businesses will have to buy warehouses for large volume
More competition from other countries. Therefore negative effect on profit
Example of more competition from other countries.
Bol competes with Amazon
Example of goods being hard to judge from a computer
Want to see the real thing