1.5 External environment Flashcards

1
Q

What are the external influences?

A
Social 
Technological
Environment
Economic
Political
Legal
Ethical
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2
Q

What are social influences?

A
Attitude of society towards wide range of issues
Population demographics 
Roles and attitudes of people
Cultural and religious beliefs
Security and education
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3
Q

What are technological influences?

A

Use of tools and machines
Information technology
Innovations in technology

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4
Q

What are economic influences?

A
State of the economy
Interest and tax rates
Exchange rates and foreign relations
Inflation rates
Unemployment rates
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5
Q

What are environmental influences?

A

Abundance of natural resources or raw materials
Threats from nature (natural disasters)
Waste disposal/recycling

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6
Q

What are political influences?

A

Laws & policies
Changes brought about by new government
Possible effects of political unrest

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7
Q

What are legal influences?

A

Employment or contract laws
Trade unions
Environmental protection regulations

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8
Q

What are ethical influences?

A

Client confidentiality
Bribery and other forms unethical (and possibly illegal) business transactions
Fair competition

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