DP 1.10 CITIZEN COMPLAINTS, OFFICER-INVOLVED

Question 1

Category I complaints include the following:

Answer 1

Arrest, Criminal conduct, Discrimination, Force and Slur

Question 2

Category II complaints include the following:

Answer 2

Service, Courtesy, Procedure, Conduct, or, “Other”

Question 3

A formal investigation will not be started until _____ assigns a case number.

Answer 3

Internal Affairs Unit

Question 4

If the supervisor responding to the CCF cannot satisfy the citizen’s concerns as an “Inquiry Only,” the supervisor will complete a CCF form and ______.

Answer 4

Route it via his or her chain of command to the commanding officer who will forward to I.A.

Question 5

If the supervisor responding to a CCF can satisfy the citizen’s concerns as an “Inquiry Only,” the supervisor will complete a CCF form and write a _______.

Answer 5

Memorandum to his or her commanding officer routed through the chain of command.

Question 6

When a citizen comes to HQ to file a complaint during normal business hours who will meet with the citizen?

Answer 6

A supervisor from the Internal Affairs Unit.

Question 7

Internal investigations are ______

Answer 7

Those investigations conducted when someone other than a citizen alleges misconduct.

Question 8

CCF’s are not used for internal investigations. Depending on the nature of the allegation(s), internal investigations may be conducted by ______.

Answer 8

The subject member’s command or by the Internal Affairs Unit.

Question 9

Who is responsible for investigating Category I complaints, as well as reviewing all officer-involved shootings and in-custody deaths?

Answer 9

The Internal Affairs Unit.

Question 10

Who is responsible for investigating Category II complaints?

Answer 10

They will be the primary responsibility of the command involved.

Question 11

What are exceptions to the effected command investigating Category II complaints?

Answer 11

When personnel from more than one division are involved and/or the investigation would be too time-consuming for filed supervisors.

Question 12

Category II investigations conducted by a command shall be completed within ______.

Answer 12

60 calendar days from the date the complaint was received by the department.

Question 13

Category I complaints shall be completed within _____.

Answer 13

90 days.

Question 14

Extensions for investigations can only be granted by ______.

Answer 14

The Internal Affairs Unit Lieutenant.

Question 15

All interviews conducted by the command _____. be audio recorded.

Answer 15

Should but there are situations where the interview is not audio recorded.

Question 16

If an allegation is not clear and cannot be clarified, and there is insufficient information to conduct an investigation, it will be filed in Internal Affairs in the miscellaneous file for a period of ______.

Answer 16

5 years

Question 17

Complaints that contain at least one Category I allegation, officer-involved shootings at a person, and in-custody death investigations will be routed to the _____.

Answer 17

Citizens’ Review Board on Police Practices for review.

Question 18

If a member disagrees with the disposition or findings of the investigation, he/she may file a written rebuttal within _____.

Answer 18

30 days from the date he/she reviewed the case. Anything submitted after 30 days will be refused.