Doug C Lessons Brainscape

Question 1

Making friends

Answer 1

To make a friend, you need to be a friend

Question 2

Managing your boss

Answer 2

Be the leader of your own boss

Question 3

Starting something new that requires a lot of work

Answer 3

When does a plane use the most fuel? When it’s taking off

Question 4

How to treat difficult customers

Answer 4

The customer is not always right, but they are still the customer

Question 5

How do you share feedback with others?

Answer 5

1. Build a personal relationship/ trust
2. Are you open to feedback?
3. What do you think you did well?
4. Yes, I agree and I also think you did XX well
5. What do you think is an area of improvement?
6. Agree/ disagree, I think your area of improvement is XXX. Here’s why and here’s an example

How to remember this?
++ – Ai (draw an i in the A). Always give to positives before the minuses