Door Knock and Objections

Question 1

Door Knock

Answer 1

Hi! My name is _________ from the Senior Care Plan. The Company sent me out today to go over the information you requested when you filled out this card. It only takes a few minutes, may I come in?

Question 2

Objection - I am not interested anymore

Answer 2

I understand and most of my clients I see everyday in the beginning felt the same way you do. It only takes a few minutes, may I come in?

Question 3

Objection - I never filled this out or I never called

Answer 3

I understand, I get this all the time. Let me verify your information (name&address). Now it only takes a few minutes, may I come in.

Question 4

Objection - I have that taken care of already or I have plenty of insurance

Answer 4

Congratulations on having planned ahead, that means you care about your family. What we do is different than any other plan that you may already have, and in fact it protects what you currently have. It only takes a few minutes, may I come in?

Question 5

Objection - I don’t remember

Answer 5

I can appreciate that, in fact, I don’t remember what I had for dinner last night. It only takes a few minutes, may I come in?

Question 6

Objection - What is this all about?

Answer 6

That’s exactly why the company sent me here today, to go over what this is all about. It only takes a few minutes, may I come in?

Question 7

Objection - I am busy right now, can I have your card and I’ll call you later

Answer 7

I appreciate that your busy and the same goes for me, I have so many people to see in this neighborhood today just like you, that wants to protect their loved ones. Since we are both so busy and both here now, it only takes a few minutes, may I come in?

Question 8

Objection - I wanted it through the mail

Answer 8

That’s a very common thing I hear everyday. We are able to customize a plan that fits exactly what you’re looking for and our company believes in old fashioned customer service, so they sent me here today. It only takes a few minutes, may I come in?

Question 9

Objection - I thought you would call first

Answer 9

(see if Phone # is on card)
Yes, we do call first and the company sent me here today because you were on our unable to reach list (OR we didn’t have that option because a contact number was not provided) and we know how important this information is to you so the company sent me here today. It only takes a few minutes, may I come in?

Question 10

Objection - I don’t want to talk about this now

Answer 10

I understand that you don’t want to talk about this today but here is the beauty of it. You talk about it one time and you and your family never have to talk about it again. It only takes a few minutes, may I come in?