Do's and don'ts for online traders

Question 1

What is the agenda?

Answer 1

1 mandatory rules 
2 setting up the website
3 terms of use / terms and conditions
4 user generated content
5 privacy
6 future digital contract regulations

Question 2

What is the distance sales act, in a box?

Answer 2

Regleringen har motiverats av att försäljningsmetoderna kan uppfattas som påträngande och leda till impulsköp.

Konsumenten kan också ha svårt att undersöka produkten före köpet.

Konsumentskyddet har genomgående vilat på två ben;
1 näringsidkaren är skyldig att lämna information till konsumenten om bl.a. produkten före avtalet,
2 att konsumenten har rätt att ångra avtalet.

Question 3

About what do you have to inform the consumer of, according to the distance sales act?

Answer 3

The conditions of the purchase, essentially

what is the product, price, how to cancel the purchase, etc

Question 4

What is the e-commerce act, in a box?

Answer 4

Applicable for digital services provided from afar.

It seeks to ensure free trade within the EU.

It imposes some information requirements on the service provider.

Question 5

What is the electronic bulletin board act, in a box?

Answer 5

It is applicable for services for electronical purveyance of messages,

The provider have to
1 inform to what extent messages become public,
2 monitor the boards and remove certain (criminal) messages

Question 6

The marketing act

Answer 6

applies for ALL marketing of goods and services,

Question 7

Exceptions from the right of withdrawal (non-exhaustive)

Answer 7

• bespoke goods
• goods that deteriorate rapidly
• goods with broken seal that for hygienic reasons are not suitable to be returned (underwear)
• digital content

Question 8

Informationskravet i PUL

Answer 8

1 your identity
2 the purposes of the processing
3 all other information required by the data subject to defend their rights

a) uppgift om den personuppgiftsansvariges identitet,
b) uppgift om ändamålen med behandlingen, och
c) all övrig information som behövs för att den registrerade skall kunna ta till vara sina rättigheter i samband med behandlingen, såsom information om mottagarna av uppgifterna, skyldighet att lämna uppgifter och rätten att ansöka om information och få rättelse.