Diversity, inclusion and teamworking & Inclusive Env Flashcards

1
Q

What methods are used for selecting and appointing team members?

A

Interviews, assessment days

These methods help evaluate candidates’ suitability for the team.

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2
Q

What role do various team members play?

A

Different competencies, different viewpoints, experience etc.

Each member contributes unique skills and perspectives.

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3
Q

What is the importance of diversity in a team?

A

Creativity, decision making, market insight

Diverse teams tend to perform better and innovate more.

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4
Q

What are formal communication processes within a team?

A

Emails, and letters

These methods ensure clear and documented communication.

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5
Q

What is meant by inclusive communications?

A

Cultural sensitivity, e.g. non drinking focused events

This aims to accommodate diverse backgrounds and preferences.

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6
Q

What are internal diversity and inclusion policies?

A

Equal Opportunities and Diversity Policy 2024

These policies foster a safe and equitable work environment.

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7
Q

What is unconscious bias?

A

Automatically and involuntarily, stereotype based

It affects decisions and perceptions without conscious awareness.

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8
Q

What actions can be taken to challenge unconscious bias?

A

Awareness of bias / challenging stereotypes / diverse perspectives

Education and training can reduce unconscious bias.

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9
Q

What is involved in supply chain management?

A

Set standards that must be achieved, Broad-Based Black Economic Empowerment (B-BBEE) Act – Levels of compliance

Compliance with standards ensures responsible sourcing and practices.

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10
Q

What does the Equality Act 2010 protect against?

A

Discrimination and promotes equality

It establishes a legal framework for protecting individual rights.

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11
Q

What are the 9 protected characteristics under the Equality Act 2010?

A
  • Age
  • Disability
  • Gender
  • Pregnancy
  • Race
  • Religion
  • Sex
  • Sexual orientation

These characteristics are safeguarded from discrimination.

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12
Q

RICS DEI guidance

A
  • Hompage with guidance issued.
  • The DEI strategy for 2024-2025 focuses on data and benchmarking, policy and practice improvement, learning and development, and partnerships and engagement.
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13
Q

How do you form a team?

A

By applying the principles of Tuckman’s theory:
1. Forming (directing)
2. Storming (coaching)
3. Norming (facilitating)
4. Performing (delegating)

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14
Q

What distinguishes ethical issues from legal requirements?

A

Ethical issues are related to being truthful, fair, and respectful, while legal requirements include regulations like minimum wage and health & safety legislation.

Ethical considerations often go beyond legal obligations.

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15
Q

What are best practice technical standards relevant to the country of practice?

A

RICS Valuation Standards (Red Book), RICS Surveying Safely, RICS QS & Construction Practice Information (Black Book)

These standards provide guidance for professionals in the real estate sector.

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16
Q

What does the Equality Act 2010 imply for the property industry?

A

Disposal of property must be free from discrimination and must assist disabled individuals.

This includes sales, lettings, assignments, subletting, and licenses.

17
Q

How many protected characteristics are there under the Equality Act 2010?

A

Nine protected characteristics. These characteristics include age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

These characteristics include age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

18
Q

What are the principles of inclusive design?

A

Designing disability conscious and neurodiverse spaces.

Inclusive design aims to create environments that are accessible and usable by all individuals.