Diversity, Inclusion and Teamworking

Question 1

what is diversity

Answer 1

involving people from a range of backgrounds

Question 2

what is inclusion

Answer 2

making people feel comfortable in the workplace

Question 3

what is an inclusive team environment

Answer 3

• there is unbias towards team members
• everyone is made to feel confident and comfortable

Question 4

why is it important to have diversity in the team

Answer 4

• better problem solving - different ideas and solutions
• better business decisions -greater understanding and variety of perspectives
• attract talent from all backgrounds
• enhanced reputation, greater market attractiveness

Question 5

how can you monitor inclusivity

Answer 5

feedback
diversity backgrounds within teams
enjoyment of work
motivation
level of interest

Question 6

what is inclusive communication

Answer 6

• including all required people on emails and at meetings
• acting professionally and impartially
• having meetings with all team members and not just a select few

Question 7

how can you create an inclusive environment

Answer 7

• in-bias
• include people on emails and meetings
• having meetings with all team members
• making sure people have the chance to input at meetings
• professional atmosphere
• issue agendas in advance to allow to prepare
• joint decision making

Question 8

what are the 9 protected characteristics under the equality act 2010

Answer 8

• gender reassignment
• sex
• sexual orientation
• age
• disability
• race
• religion or belief
• marriage and partnership
• permanency and maternity

Question 9

What does the RICS rule 4 of the rules of conduct give advice on for DEI for sole practitioners, smaller firms and larger firms

Answer 9

sole practitioners:
- ensure offices are more accessible for all visitors
- make website and other communications available for all
- challenge behavior that is exclusionary
- diversity supply chain

smaller firms
- think how to recruit to attract a wider range of people
- job descriptions and adverts should be inclusive
- work place policies for behaviour and parental leave etc
- create consistent onboarding process

larger firms
- remove bias from recruitment
- collect and publish DEI data
- provide staff with training
- support employee groups

Question 10

what is unconscious bias

Answer 10

making a judgment or decision on an individual or group of people based on assumptions or stereotypes without being aware of it

Question 11

what effect can unconscious bias have

Answer 11

• loss of diversity
• lack of alternative perspectives
• not providing equal opportunities
• not promoting inclusion and diversity - Not meeting Rules of conduct
• not providing for the public advantage (everyone)
• not promoting trust in the profession

Question 12

how do you mitigate unconscious bias

Answer 12

• aware that it exists
• questions yourself
• select team members based in a set of pre-agreed criteria
• inclusive meeting behaviors - acknowledge everyone

Question 13

How is the Equality Act 2010 enforced

Answer 13

The Equality and Human Rights Commission was established to promote and enforce the Equality Act 2010

Question 14

what are the requirements that are essential for effective teamworking

Answer 14

• clear understanding of objectives
• clear responsibilities
• good communication
• trust
  pursuading
  respect
  helping
  sharing
  reflection

Question 15

what is the Memorandum of Understanding

Answer 15

• agreement signed by 6 membeship bodied (eg RIBA, RICS, CIOB)
• aims to create a more diverse and inclusive sector
• focuses on data collection and education to determine reasons for poor performance in this area