Diversity Inclusion and Teamworking Flashcards

1
Q

What teams have I worked with?

A

Credit control
Accounts
HR and IT
BS
Facilities
Legal

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2
Q

What is team working?

A

Cooperative effort by a group of people to achieve a common goal

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3
Q

What makes a good teamworking?

A

Common sense of purpose
Mutual respect
Regs of knowledge/experience
Willingness to speak openly

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4
Q

What are key benefits of teamworking?

A

Shared workload
Increased problem solving
Wider skill / knowledge pool

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5
Q

What are key skills for effective teamworking?

A
  • Active listening
  • Discussion
  • Persuading
  • Respect
  • Communication
  • Helping
  • Reflection
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6
Q

How would you deal with an inexperienced team member?

A
  • Provide encouragement and motivation
  • Give constructive feedback
  • Provide support where required
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7
Q

How do you promote open discussions in a team?

A

Create a calm, relaxed environment where people are comfortable to ask questions

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8
Q

Why might teams fail?

A
  • Poor selection of team members - lack of competence
  • Poor leadership
  • Conflicting personalities
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9
Q

Provide an example of my teamworking skills?

A

Sale of Drakes Mews
- Worked as part of a team of PMs, AMs and Solicitors to attend weekly meetings to discuss progress, provide documents and reply to enquiries related to the sale
- Communicated clearly and promptly and send follow up emails after each meeting so nothing missed

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10
Q

What different working styles are there?

A

Independant
Cooperative
Supportive
Logical
Detail/idea orientated

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11
Q

What skills have i developed as a professional?

A

Communication skills
Written skills

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12
Q

What is diversity?

A

Having a range of individuals with diverse characteristics
- Gender, Age, Race, Religion, Sexual Orientation

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13
Q

What is inclusion?

A

Treating people fairly, respectfully and ensuring all have equal access to opportunity and resources

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14
Q

What is equality?

A

Ensuring every individual has equal opportunity and equal rights

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15
Q

What is diversity in the workplace?

A

Existence of a broad range of characteristics in the workplace

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16
Q

What are the advantages of having a diverse team?

A
  • Different ideas and new ways of thinking
  • Sense of belonging - boost productivity
  • Different experiences
17
Q

What is the main difference between diversity and inclusion?

A

Diversity - about characteristics of a group
Inclusion - making people feel comfortable and equal opportunity

18
Q

What is the legal framework for equality and diversity?

A

Equalities Act (2010)
- Protects people from discrimination ion society and workplaces
- Provides protection against 4 types of discrimination with respect to characteristic types

19
Q

What is Workman’s policy on diversity and inclusion?

A
  • Do not discriminate
  • All employees offered equal opportunity
  • Disciplinary action taken against any employee in breach of policy
  • Comply with Equalities Act (2010)
  • Fair recruitment process
  • Support disabled employees
20
Q

What is discrimination?

A

Unjust treatment of someone based on their characteristics

21
Q

How does the Equalities Act (2010) protect from discrimination?

A

Makes discrimination unlawful

22
Q

What are the 9 characteristics under the Equalities Act (2010)?

A
  • Age
  • Gender
  • Religion
  • Race
  • Disability
  • Sex
  • Sexual orientation
  • Marriage / Civil Partnership
  • Pregnancy / Maternity
23
Q

What are the 4 types of discrimination?

A
  • Direct
  • Indirect
  • Victimisation
  • Harassment
24
Q

What is unconscious bias?

A

Underlying attitudes/stereotypes that people unconsciously attribute to a group that affects how they engage with them

25
What is prejudice?
Perceived opinion that is not based on reason or experience
26
What is equal opportunity?
Ensuring everyone has equal chance to take up opportunities and make full use of opportunities to fulfil their potential
27
What does the Equality Act mean for Landlords?
Person who is letting space must not unlawfully discriminate against a person or basis of their protected characteristc
28
What is the difference between leadership and management?
Leadership - setting direction Management - controlling a team in accordance with values
29
How can you challenge unconscious bias?
- Recognising bias - Education - Slow down decision making
30
How do you practice being inclusive?
- Be mindful when talking and listen carefully - Challenge stereotypes - Avoid making assumptions - Educate yourself
31
How do you encourage diversity?
- Transparent/open recruitment - Initiatives to encourage diversity - Training and education - Sign up to IEQM
32
What do the RICS say on diversity and inclusion?
- It is a business imperative to attracting top talent - Crucial for the built enviro has a diverse workforce representing global communities
33
What are RICS inititiatives on diversity and inclusion?
EDI - 6 leading membership bodies - 45 point action plan - July 2022 Inclusive Employer Quality Mark (IEQM) - Benchmark for inclusion/diversity in property - Based on leadership, recruitment, culture and development
34
What are the drawbacks of team working?
- Takes longer to make decisions - People may not work as hard - Personality clashes
35
My strengths?
Practical, Level Headed, Problem Solver
36
My weaknesses?
Sometimes unrealistic about how much work I can take on - need to improve task delegation
37
WHat are the key justifications for diversity and inclusion?
Moral Legal Business