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Will P > Diversity Inclusion and Teamworking > Flashcards

Diversity Inclusion and Teamworking Flashcards

1
Q

What teams have I worked with?

A

Credit control
Accounts
HR and IT
BS
Facilities
Legal

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2
Q

What is team working?

A

Cooperative effort by a group of people to achieve a common goal

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3
Q

What makes a good teamworking?

A

Common sense of purpose
Mutual respect
Regs of knowledge/experience
Willingness to speak openly

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4
Q

What are key benefits of teamworking?

A

Shared workload
Increased problem solving
Wider skill / knowledge pool

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5
Q

What are key skills for effective teamworking?

A
  • Active listening
  • Discussion
  • Persuading
  • Respect
  • Communication
  • Helping
  • Reflection
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6
Q

How would you deal with an inexperienced team member?

A
  • Provide encouragement and motivation
  • Give constructive feedback
  • Provide support where required
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7
Q

How do you promote open discussions in a team?

A

Create a calm, relaxed environment where people are comfortable to ask questions

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8
Q

Why might teams fail?

A
  • Poor selection of team members - lack of competence
  • Poor leadership
  • Conflicting personalities
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9
Q

Provide an example of my teamworking skills?

A

Sale of Drakes Mews
- Worked as part of a team of PMs, AMs and Solicitors to attend weekly meetings to discuss progress, provide documents and reply to enquiries related to the sale
- Communicated clearly and promptly and send follow up emails after each meeting so nothing missed

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10
Q

What different working styles are there?

A

Independant
Cooperative
Supportive
Logical
Detail/idea orientated

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11
Q

What skills have i developed as a professional?

A

Communication skills
Written skills

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12
Q

What is diversity?

A

Having a range of individuals with diverse characteristics
- Gender, Age, Race, Religion, Sexual Orientation

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13
Q

What is inclusion?

A

Treating people fairly, respectfully and ensuring all have equal access to opportunity and resources

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14
Q

What is equality?

A

Ensuring every individual has equal opportunity and equal rights

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15
Q

What is diversity in the workplace?

A

Existence of a broad range of characteristics in the workplace

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16
Q

What are the advantages of having a diverse team?

A
  • Different ideas and new ways of thinking
  • Sense of belonging - boost productivity
  • Different experiences
17
Q

What is the main difference between diversity and inclusion?

A

Diversity - about characteristics of a group
Inclusion - making people feel comfortable and equal opportunity

18
Q

What is the legal framework for equality and diversity?

A

Equalities Act (2010)
- Protects people from discrimination ion society and workplaces
- Provides protection against 4 types of discrimination with respect to characteristic types

19
Q

What is Workman’s policy on diversity and inclusion?

A
  • Do not discriminate
  • All employees offered equal opportunity
  • Disciplinary action taken against any employee in breach of policy
  • Comply with Equalities Act (2010)
  • Fair recruitment process
  • Support disabled employees
20
Q

What is discrimination?

A

Unjust treatment of someone based on their characteristics

21
Q

How does the Equalities Act (2010) protect from discrimination?

A

Makes discrimination unlawful

22
Q

What are the 9 characteristics under the Equalities Act (2010)?

A
  • Age
  • Gender
  • Religion
  • Race
  • Disability
  • Sex
  • Sexual orientation
  • Marriage / Civil Partnership
  • Pregnancy / Maternity
23
Q

What are the 4 types of discrimination?

A
  • Direct
  • Indirect
  • Victimisation
  • Harassment
24
Q

What is unconscious bias?

A

Underlying attitudes/stereotypes that people unconsciously attribute to a group that affects how they engage with them

25
Q

What is prejudice?

A

Perceived opinion that is not based on reason or experience

26
Q

What is equal opportunity?

A

Ensuring everyone has equal chance to take up opportunities and make full use of opportunities to fulfil their potential

27
Q

What does the Equality Act mean for Landlords?

A

Person who is letting space must not unlawfully discriminate against a person or basis of their protected characteristc

28
Q

What is the difference between leadership and management?

A

Leadership - setting direction
Management - controlling a team in accordance with values

29
Q

How can you challenge unconscious bias?

A
  • Recognising bias
  • Education
  • Slow down decision making
30
Q

How do you practice being inclusive?

A
  • Be mindful when talking and listen carefully
  • Challenge stereotypes
  • Avoid making assumptions
  • Educate yourself
31
Q

How do you encourage diversity?

A
  • Transparent/open recruitment
  • Initiatives to encourage diversity
  • Training and education
  • Sign up to IEQM
32
Q

What do the RICS say on diversity and inclusion?

A
  • It is a business imperative to attracting top talent
  • Crucial for the built enviro has a diverse workforce representing global communities
33
Q

What are RICS inititiatives on diversity and inclusion?

A

EDI
- 6 leading membership bodies
- 45 point action plan
- July 2022

Inclusive Employer Quality Mark (IEQM)
- Benchmark for inclusion/diversity in property
- Based on leadership, recruitment, culture and development

34
Q

What are the drawbacks of team working?

A
  • Takes longer to make decisions
  • People may not work as hard
  • Personality clashes
35
Q

My strengths?

A

Practical, Level Headed, Problem Solver

36
Q

My weaknesses?

A

Sometimes unrealistic about how much work I can take on - need to improve task delegation

37
Q

WHat are the key justifications for diversity and inclusion?

A

Moral
Legal
Business

Will P (12 decks)

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