diversity in health care workforce - week 3 Flashcards
Ensure that patients, no matter what type of services they receive, feel welcome and comfortable in the environment they are served.
Should healthcare organizations recruit diverse healthcare professionals? What are the pros and cons of this?
Race, gender, age, physical appearance, nationality, cultural heritage, life experiences, economic status, religion, language, marital status, education level, and sexual orientation. They should reflect the communities they serve.
what does a diverse workforce entail
They need to self assess related to the populations they serve. Need to determine their attitudes toward cultural and linguistic competence and understanding of the demographic characteristics of the patients.
how does a diverse workforce become culturally competent
Central – thinking about yourself – my culture is the best
Ex: nursing school is the best with harder working students
Ethnocentrism *
Belief in the superiority of one’s own culture and lifestyle. Other viewpoints are not only considered different, but less important. Xenophobia- fear or dislike of people different from one’s self.
Ethnocentrism (2)
pre-judging someone, positive or negative
Ex: Asians are better at math
prejudice
An attitude, preconceived notion or judgment that is not based on sufficient knowledge. Favorable or unfavorable. Unfavorable may lead to stereotyping. Lots of types- including racial prejudice.
- Glen blames his unemployment on foreign nationals whom he believes are incompetent but willing to work for low wages.
- Rachel’s parents came from a working-class background but are now wealthy business owners. Rachel might develop a dislike of the working class because she does not want to be identified with working-class people. She believes such an association would damage her claim to upper-class social status.
Prejudice (2)
one race is superior to other race – have to state a race
racism *
Assumptions held about racial groups. Belief that races are biologically discrete and exclusive groups that are inherently unequal and ranked hierarchically. Institutional racism is a system of advantage based on race- tied to social power.
racism (2)
purposeful act that you physically do
Ex: promoting someone and not the other who is a different race
discrimination
behavior based on stereotypes and prejudices. If a person has negative beliefs and attitudes about a perceived group, he or she might act on those beliefs and attitudes in situations such as hiring a new employee or selling a person a house in a particular neighborhood. The actions of making hiring or home selling decisions based on prejudice and stereotyping are discriminatory. Although laws cannot influence people’s attitudes and beliefs very much, laws can and do help prevent people acting on those attitudes and beliefs in discriminatory ways.
discrimination (2)
Statements about common cultural patterns. May not hold true at individual level and should only serve as openings for individuals to better understand each other. Can lead to stereotyping.
generalizations
group statements that are broad
generalizations (2)
putting people into a group, positive or negative, leads to prejudice – making a judgment
Ex: all Latino families are huge
stereotyping
Making the assumption or a belief that an individual reflects all characteristics associated with being a member of a group. (All Latinos come from large families or gay men are unathletic). Nurse tells the patient that the visitor policy is restricted to only two at a time. Barrier to communication and understanding, and propagates discriminatory behavior.
stereotyping (2)
