Diversity, Equity, and Inclusion Competency

Question 1

diversity

Answer 1

the similarities and differences between individuals, accounting for all aspects of one’s personality and individual identity

Question 2

3 types of diversity

Answer 2

legacy diversity - traits that are easily recognizable and visible

experiential diversity - based on lived experiences

thought diversity - based on different perspectives, resulting from education, can help guard against “group think”

Question 3

inclusion

Answer 3

the extent to which each person in an organization feels welcomed, respected, supported, and valued

Question 4

equity

Answer 4

how do we ensure everyone has the same ability to contribute to their fullest potential?

providing additional resources to those who need them to take fair advantage of opportunities within a company

Question 5

perceived benefits of DE&I

Answer 5

-improved creativity and innovation
-recruitment and retention
-market strengths
-branding
-global integration
-increased revenue

Question 6

strategic value of diversity

Answer 6

the expanding range of perspectives and modes of thinking that it provides

top-down
organization-wide OR
detailed process

Question 7

characteristics of dynamic and inclusive workplaces

Answer 7

multigenerational
multicultural
multilingual
multitalented
multigendered

Question 8

developing an inclusive workplace

Answer 8

-educate your leaders
-form an inclusion council
-celebrate employee differences
-listen to employees
-hold more effective meetings
-communicate goals and -measure progress with SMART goals

Question 9

SMART goals

Answer 9

specific
measurable
achievable
relevant
time-based

Question 10

crucial factors in having a DE&I workplace

Answer 10

-leadership buy-in
-executive sponsership
-employee resources groups (affinity group or network group)
-allyship
-unconscious bias training
-mentorship
-psychological safety

Question 11

conscious bias

Answer 11

intentional behavior and may manifest in the form of physical and verbal harrassment

Question 12

unconscious bias

Answer 12

the individual is unaware of but still shapes their actions

extends from the individual level to the systemic level

Question 13

forms of biases

Answer 13

-gender-based discrimination
-gender identity bias
-sexual orientation bias
-racism
-stereotypes
-ageism
-ingroup/outgroup bias
-affinity bias (shared or similar experiences)
-social comparison bias
-extroversion/introversion bias
-neurodiversity bias
-microaggressions

Question 14

internalized racism

Answer 14

when a member of a race accepts negative messaging regarding their self-value and abilities due to their race

Question 15

systemic racism or institutionalized racism

Answer 15

when an organization imposes a set of philosophies, policies, and procedures that either have the intent or the effect of system wide discriminatory treatment of a group of people due to their race

Question 16

imposter syndrome

Answer 16

the feeling that success is due to luck, not hard work or skill

Question 17

covering

Answer 17

a defensive behavior that occurs when an organization recruits a diverse workforce but promotes assimilation rather than inclusion

affects along:
appearance
affiliation
advocacy
association

Question 18

cultural taxation

Answer 18

refers to the additional workload generated for members of an underrepresented group due to their requested participation

Question 19

techniques to measure DE&I

Answer 19

employee surveys, clear metrics and continual evaluation of results

Question 20

DE&I metrics include

Answer 20

gender diversity
race diversity
SHRM empathy index
retention rates for diverse employees
diversity of external stakeholders