Distribution Flashcards

1
Q

What is distribution

A

One of the four elements of the marketing mix. Involves the ways in which a product reaches the end customer.

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2
Q

What is a distribution channel

A

Moves a product through stages from production to final consumption. Distribution channels can have more than one stage.

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3
Q

What are the four main kinds of distribution channel intermediary

A
  1. Retailers
  2. Wholesalers
  3. Distributors
  4. Agents
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4
Q

What is a retailer

A

Retailer is the final step in the chain - deals directly with the customer.
Focused on consumer markets

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5
Q

What are some advantages of retail distribution?

A
  1. Convenience for Customers
  2. Retailer handles final transaction
  3. Often broad geographical coverage.
  4. Retailer holds stock.
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6
Q

What is a wholesaler

A

Wholesalers buy in large quantities from producers to sell them to retailers.

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7
Q

What are advantages of using a wholesalers

A
  1. Reduces the producers transport costs (fewer trips to wholesaler rather than many journeys to retailers)
  2. Retailers can order in smaller amounts from wholesalers.
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8
Q

What is a distributor

A

Distributors distribute products and serve as a local sales point. Usually specialise in a particular industry (eg. building supplies).

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9
Q

What is an agent

A

Specialist type of distributor, does not hold stock.

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10
Q

What is direct distribution

A

Where a producer and consumer deal directly with each other without the involvement of an intermediary.

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11
Q

What is indirect distribution

A

Involves the use of intermediaries between the producer and cosumer

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12
Q

Advantages of indirect distribution

A

Geography- customers may live too far away to be reached directly.
Business may have a lack of retailing expertise.

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13
Q

What is multichannel distribution

A

Using more than one type of distribution channel.

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14
Q

What are the benefits of multichannel distribution

A

Allows more target market segments to be reached
Enables higher profits- e.g. if retail store has no stock, customer can buy online

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15
Q

What are the drawbacks of multichannel distribution

A

Can be complex to manage.
Potential for channel ‘conflict’

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16
Q

Changes in distribution to reflect social trends

A

As markets become more dynamic (e-commerce and mobile-commerce become more widespread) the nature of distribution must change too. Online distribution/ changing product to service.

17
Q
A