Approaches to staffing Flashcards

1
Q

What is staff as an asset (SOFT HRM)

A

Treating employees as the most important resource in the business and a source of competitive advantage . Employees treated as individuals.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is staff as a cost (HARD HRM)

A

Treating employees simply as a resource of the business. Strong link with corporate business planning.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What are the key features of treating staff as an asset (SOFT HRM)

A
  1. Strategic focus on longer-term workforce planning.
  2. Strong and regular two way communication
  3. Employees are empowered and encouraged to seek delegation and take responsibility.
  4. Flatter organisational structures
  5. Suits democratic leadership style.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are the key features of treating staff as a cost (HARD HRM)

A
  1. Minimal communication,from the top down.
  2. Pay-enough to recruit and retain enough staff.
  3. Little empowerment or delegation.
  4. Taller organisational structures
  5. Suits autocratic leadership style
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is multi-skilling

A

Where staff are allowed to carry out a variety of tasks rather than specialise.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Multi-skilling key points include:

A
  1. Enables a greater use of job rotation.
  2. Common in service industries
  3. Puts a greater requirement on training.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is the main distinction between dismissal and redundancy?

A

Dismissal- Employee dismissed because of break of contract or other unacceptable behaviour.
Redundancy- Employee loses job because job is no longer required by the business.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What are some benefits of employee representation?

A
  1. Increased empowerment and motivation of workforce.
  2. Employees become more committed to the objectives and strats of the business.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What are some drawbacks of employee representation?

A
  1. Time consuming- potentially slows decision making.
  2. Managers may feel that their authority is undermined.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is a trade union?

A

An organisation that exists to promote the interests of its members (employees).

How well did you know this?
1
Not at all
2
3
4
5
Perfectly