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Business management > Dispute resolutions > Flashcards

Dispute resolutions Flashcards

1
Q

Grievance Proceedure

A
  • Complaint to supervisor
  • Presented to managers
  • 3rd Party to help
  • FWC (Arbitrate)
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2
Q

Mediation

A
  • Assists conversation by ensuring discussion is productive

- Doesn’t offer their opinion or make decision

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3
Q

Arbitration

A
  • Occurs in court-like setting
  • Can be conducted by Fair Work Commission
  • Tribunal member makes final decisions
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Business management (23 decks)

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