CSR in operations

Question 1

CSR considerations for inputs

Answer 1

• Identifying how business can improve environmental sustainability
• Sourcing from local suppliers (instead of overseas, reduce transport emissions)
• From suppliers that use environmentally sustainable materials
• Implementing forecasting and JIT to reduce over ordering
• Purchasing energy efficient machinery to be used in production
• Installing reusable and clean energy sources

Question 2

CSR consideration for process

Answer 2

• Business aim to be efficient and effective as possible
• Using technology that performs process to reduce waste generated from errors
• Developing methods to capture and recycle excess input materials to be reused in production
• Implement Just In Time and Lean Management strategies to reduce unnecessary waste
• Removing harmful chemicals from waste products
• Disposing of any harmful waste that can’t be treated safely

Question 3

CSR considerations for outputs

Answer 3

• Create value to customer, socially responsible to ensure goods and service are produced and doesn’t cause harm to the wider community
• Developing alternative product that’s environmentally friendly
• Creating products that have recyclable elements
• Eliminating as much plastic as possible in packaging
• Delivering products in bulk to retailers to reduce carbon emissions
• Offering incentives for returning product at end of life cycle so it can be properly recycled