Discipline Flashcards
______ _______involves a systemic approach designed to instruct employees in such a way that they become loyal,dedicated, responsible and productive members of the organizations
Positive discipline
The most positive form of discipline is
Self Discipline
What are the first three ways in which a sergeant can change a persons attitude without giving offense or arousing resentment according to Dale Carnegie
1)Begin with Praise and appreciation
2)Call attention to the other mistakes indirectly
3)Discuss personal mistakes before criticizing others
According to Michael Lebeouf the greatest Management Principle is
The things that get rewarded get done
What does PRICE stand for
Pinpoint
Record
Involve
Coach
Evaluate
Supervisors can almost guarantee improvement in employee performance through the use of the PRICE protocol. In this part of the protocol, supervisors must scan the work environment continually in order to find performance problems that merit attention
Pinpoint
Supervisors can almost guarantee improvement in employee performance through the Price protocol. What does the C stand for
Coach
In this part of the PRICE protocol, supervisors must provide feedback on a continuous basis to determine whether the goals of the PRICE protocol have been achieved
Evaluate
When all else Fails, sergeants are forced to rely on the imposition of ________ ________ to deal with both deviant and marginal police personal
Negative Discipline
Good disciplinary systems do not materialize out of thin air, they are, in fact, crafted very carefully and generally exhibit which of the following characteristics
Effective communication of information regarding expected performance and acceptable behavior to all employees, along with an explanation of the probable consequences of noncompliance.
The proper goal of imposed discipline is
to make the future more satisfactory
What is the likely effect of reform as a motive for disciplinary action
It will lead to improved performance or conduct
What is a discipline ostrich
A supervisor who overlooks discipline problems
What does it mean to be a Caesars wife
to lead by example
A disciplinary magician is someone who
Makes rules up as they go along
What are the five stages of grief that an Officer may go through experiencing discipline
Anger
Denial
Depression
Bargaining
Acceptance
According to the hot stove rule, you learn your lesson quickly and effectively because
The discipline is impersonal, in that the victims are burned for touching the stove regardless of their identity
(Other points- The burn is immediate with no question as to cause and effect,
Had advanced warning exactly what would happen if you touched it
The discipline is consistent because everyone who touches the hot stove is burned)
In a rational disciplinary system, punishment is always contingent on and measured
In relation to the Offenders motive
The most common form of punishment inflicted on employees is
The oral warning
For all practical purposes, this is the first step in progressive discipline
The written reprimand
________ ________is a claim or legal finding that an employee who purportedly voluntarily resigned from a position should be treated as though the employee was actually discharged or fired by the employer
Constructive discharge
