Discipline

Question 1

______ _______involves a systemic approach designed to instruct employees in such a way that they become loyal,dedicated, responsible and productive members of the organizations

Answer 1

Positive discipline

Question 2

The most positive form of discipline is

Answer 2

Self Discipline

Question 3

What are the first three ways in which a sergeant can change a persons attitude without giving offense or arousing resentment according to Dale Carnegie

Answer 3

1)Begin with Praise and appreciation

2)Call attention to the other mistakes indirectly

3)Discuss personal mistakes before criticizing others

Question 4

According to Michael Lebeouf the greatest Management Principle is

Answer 4

The things that get rewarded get done

Question 5

What does PRICE stand for

Answer 5

Pinpoint
Record
Involve
Coach
Evaluate

Question 6

Supervisors can almost guarantee improvement in employee performance through the use of the PRICE protocol. In this part of the protocol, supervisors must scan the work environment continually in order to find performance problems that merit attention

Answer 6

Pinpoint

Question 7

Supervisors can almost guarantee improvement in employee performance through the Price protocol. What does the C stand for

Answer 7

Coach

Question 8

In this part of the PRICE protocol, supervisors must provide feedback on a continuous basis to determine whether the goals of the PRICE protocol have been achieved

Answer 8

Evaluate

Question 9

When all else Fails, sergeants are forced to rely on the imposition of ________ ________ to deal with both deviant and marginal police personal

Answer 9

Negative Discipline

Question 10

Good disciplinary systems do not materialize out of thin air, they are, in fact, crafted very carefully and generally exhibit which of the following characteristics

Answer 10

Effective communication of information regarding expected performance and acceptable behavior to all employees, along with an explanation of the probable consequences of noncompliance.

Question 11

The proper goal of imposed discipline is

Answer 11

to make the future more satisfactory

Question 12

What is the likely effect of reform as a motive for disciplinary action

Answer 12

It will lead to improved performance or conduct

Question 13

What is a discipline ostrich

Answer 13

A supervisor who overlooks discipline problems

Question 14

What does it mean to be a Caesars wife

Answer 14

to lead by example

Question 15

A disciplinary magician is someone who

Answer 15

Makes rules up as they go along

Question 16

What are the five stages of grief that an Officer may go through experiencing discipline

Answer 16

Anger
Denial
Depression
Bargaining
Acceptance

Question 17

According to the hot stove rule, you learn your lesson quickly and effectively because

Answer 17

The discipline is impersonal, in that the victims are burned for touching the stove regardless of their identity

(Other points- The burn is immediate with no question as to cause and effect,
Had advanced warning exactly what would happen if you touched it
The discipline is consistent because everyone who touches the hot stove is burned)

Question 18

In a rational disciplinary system, punishment is always contingent on and measured

Answer 18

In relation to the Offenders motive

Question 19

The most common form of punishment inflicted on employees is

Answer 19

The oral warning

Question 20

For all practical purposes, this is the first step in progressive discipline

Answer 20

The written reprimand

Question 21

________ ________is a claim or legal finding that an employee who purportedly voluntarily resigned from a position should be treated as though the employee was actually discharged or fired by the employer

Answer 21

Constructive discharge