Developing Management Skills Flashcards

1
Q

What are management skills?

A

Management skills behavioral. Management skills consist of identifiable sets of actions that individuals perform and that lead to certain outcomes. Skills can be observed by others, unlike attributes that are purely mental or are embedded in personality.Management skills are controllable. The performance of these behaviors is under the control of the individual. Skills may certainly engage other people and require cognitive work, but they are behaviors that people can control themselves. Management skills are developable.Performance can improve.individuals can improve their competency in skill performance through practice and feedback.

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2
Q

Critical Management Skills

A
Creativity.
Team building.
Resilience/flexibility.
Technical competence.
Deal with ambiguity.
Speed.
Emotional intelligence.
Communication skills.
Leadership attributes.
Encourage challenge.
Clear vision.
Comfortable with risk.
Creates a motivated business.
Manages intellectual diversity.
Entrepreneurial.
Culturally attuned.
Shares authority.
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3
Q

Other critical Management skills needed for Manager.

A
Building power and influence.
Communicating with outsiders.
Managing conflict.
Decision making.
Communicating with insiders.
Developing subordinates.
Planning and goal setting.
Interpersonal skills.
Verbal communication.
Written communication.
Persistence/determination.
Enthusiasm.
Listening.
Appearance.
Ability to gather information and make a decision.
Ability to listen and give counsel.
Ability to give effective feedback.
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4
Q

Major skills.

A

Customer focus.
Ability to use information to solve problems.
Recognizing problems and implementing solutions.
Ability to transform words into actions.
Listening and asking questions.
Contributing to firm mission/objectives.
Working in teams (cooperation/commitment).
Identifying opportunities for innovation.
Coaching and mentoring skills.
Time management.
Implementing improvements.
Setting priorities.
Setting standards for self and subordinates.

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5
Q

Developing Management Skills.

A

Skills assessment : Assess current level of skill competence and knowledge, create readiness to change.

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