Developing an effective workforce: recruitment, selection and training Flashcards

1
Q

What is the recruitment and selection process?

A

How a business chooses the best candidates for a vacancy it has identified.

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2
Q

The main steps in the recruitment process

A
Identify the vacancy
Write the job description
Write the person specification
Advertise the position, either internally or externally
Receive and process applications
Shortlist 
Interview
Offer job.
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3
Q

What is a job description?

A

A summary of the main duties and responsibilities associated with an identified job.

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4
Q

What is a person specification?

A

Identifies the skills, knowledge and experience a successful applicant is likely to have.

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5
Q

What is internal recruitment?

A

Candidates from inside the business.

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6
Q

What is external recruitment?

A

Candidates from outside the organisation.

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7
Q

Advantages of internal recruitment?

A

Cheapest option

Can be used to motivate staff

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8
Q

Disadvantages of internal recruitment?

A

Another vacancy is created

Lack of ideas

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9
Q

Advantages of external recruitment?

A

Bigger choice of candidates

New ideas and perspectives.

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10
Q

Disadvantages of external recruitment?

A

Can be expensive
Can be time consuming
Training for the staff can be expensive.

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11
Q

What is methods of selection?

A

Ways in which the business recruits the best candidates for an identified vacancy. These can be internal or external to the organisation and will depend upon the time available, the budget available and the specialist skills available to the organisation.

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12
Q

Some methods of selection?

A

Interviews
Presentations
Work samples
Assessment centres.

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13
Q

What is training?

A

Giving employees the knowledge, skills and techniques necessary to fulfill the requirements of a job.

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14
Q

What is induction training?

A

Is given as an initial preparation upon taking up a post. Its goal is to help new employees reach the level of performance expected from an experienced worker.

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15
Q

What is off-the-job training?

A

Away from the place of work,e.g. at a training centre or college.

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16
Q

What is on-the-job training?

A

Learning by doing the job, under the guidance of an experienced member of staff or external trainer.