This class was created by Brainscape user Matthew Barrett. Visit their profile to learn more about the creator.

Decks in this class (15)

Using Budgets
What is variance,
What is variance analysis,
What is a favorable variance
4  cards
Improving cash flow
What are creditors,
What is credit control,
What is bad debt
8  cards
Measuring and increasing profit
What is profit margin,
What is gross profit,
What is net profit
8  cards
Improving organisational structure
What is the organisational structure,
What are levels of hierarchy,
What is chain of command
10  cards
Measuring the effectiveness of the workforce
What is the workforce performance,
What is labour turnover,
What is labour productivity
4  cards
Developing an effective workforce: recruitment, selection and training
What is the recruitment and selec...,
The main steps in the recruitment...,
What is a job description
16  cards
Developing and retaining an effective workforce: motivating employees
What is motivation,
What is job design,
What is empowerment
6  cards
Making operational targets
What are operational targets,
What is capacity utilisation,
What is the calculation for capac...
12  cards
Developing effective operations
What is quality product,
What is quality standards,
What is quality control
7  cards
Developing effective operations:Customer service
What is customer service,
Methods of meeting customer expec...,
How can you monitor customer service
4  cards
Working with suppliers
What is supplier relationship,
Qualities of good supplier relati...,
What is the service level agreement
3  cards
Using technology in operations
What is information technology,
What is the supplier chain,
What is sustainability
3  cards
Effective marketing
What is marketing,
What is a niche market,
What is a market
6  cards
Designing an effective marketing mix
What is the marketing mix,
What is product development,
What is the product line
34  cards
Marketing and competitiveness
What is degree of separation,
What is market condition,
What is competitiveness
4  cards

More about
BUSS2

  • Class purpose General learning

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