Departments

Question 1

Major repair

Answer 1

-traction rope repair and replacement
-remove elevators from safety
-perform machine work
-replace generators & motors

Question 2

Contracts unit

Answer 2

-oversee vendors
-assist vendors with contract jobs

Question 3

Building maintenance teams

Answer 3

-Motor room light fixture repairs
-motor room door locks repairs
-AC maintenance

Question 4

Dispatcher

Answer 4

Dispatch service calls

Question 5

Training Dept

Answer 5

-train elevator staff
-field technical support

Question 6

Emergency Service Dept (ESD)

Answer 6

• 4-12 shift
  -12-8 shift
  -Corrective maintenance
  -Emergency conditions

Question 7

Warehouse

Answer 7

-Supervise elevator parts
-Fleet services support

Question 8

Sector teams

Answer 8

-elevator maintenance
-repair violations
-repair shutdowns

Question 9

Special Operation teams (REMS)

Answer 9

-remote monitoring system
-closed circuit security cameras
-AVR units
-in care phone communication

Question 10

Violation/inspection teams

Answer 10

-Perform periodic inspections
-perform CAT 1 & CAT 5 inspections
-perform AOC inspections
-brake weight testing
-replace governor seals and testing

Question 11

Special teams

Answer 11

-assist sector teams with shutdowns
-assist major repair with motor and generator repair
-deal with major technical issues