Definitions 1 Flashcards

1
Q

Harassment

A

Any unwanted physical or verbal behavior that offends or humiliates the individual

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2
Q

Human Resources Management

A

An integrated set of programs, processes, practices and programs in an organization that focuses on the effective development and deployment of its employees

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3
Q

Globalization

A

Moving local or regional business into the global marketplace

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4
Q

Downsizing

A

The planned elimination of jobs

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5
Q

Outsourcing

A

Contracting outside the organization for work formerly done by internal employees

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6
Q

Contractor

A

A person hired by contract to perform a specific job and is not considered part of the employee base

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7
Q

Telecommuting

A

Conducting work activities in different locations through the use of technology

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8
Q

six sigma

A

a process used to translate customer needs into a set of optimal tasks performed in concert with one another

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9
Q

lean

A

An organizational system of improvements that maximize customer value and minimize waste

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10
Q

Benchmarking

A

Finding the best practices in other organizations that can be brought into a company to enhance performance

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11
Q

Human capital

A

The individual’s knowledge, skills, and abilities that have economic value to an organization

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12
Q

Core competencies

A

A combination of knowledge, skills, and characteristics needed to effectively perform a role in an organization

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13
Q

Talent Management

A

Leveraging competencies to achieve high organizational performance

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14
Q

Culture

A

Consistent and observable pattern of behaviors in organizations

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15
Q

Human resources management strategy

A

Identifying key HR processes and linking those to the overall business strategy

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