Definitions 1 Flashcards
Harassment
Any unwanted physical or verbal behavior that offends or humiliates the individual
Human Resources Management
An integrated set of programs, processes, practices and programs in an organization that focuses on the effective development and deployment of its employees
Globalization
Moving local or regional business into the global marketplace
Downsizing
The planned elimination of jobs
Outsourcing
Contracting outside the organization for work formerly done by internal employees
Contractor
A person hired by contract to perform a specific job and is not considered part of the employee base
Telecommuting
Conducting work activities in different locations through the use of technology
six sigma
a process used to translate customer needs into a set of optimal tasks performed in concert with one another
lean
An organizational system of improvements that maximize customer value and minimize waste
Benchmarking
Finding the best practices in other organizations that can be brought into a company to enhance performance
Human capital
The individual’s knowledge, skills, and abilities that have economic value to an organization
Core competencies
A combination of knowledge, skills, and characteristics needed to effectively perform a role in an organization
Talent Management
Leveraging competencies to achieve high organizational performance
Culture
Consistent and observable pattern of behaviors in organizations
Human resources management strategy
Identifying key HR processes and linking those to the overall business strategy