Definitions 1

Question 1

Harassment

Answer 1

Any unwanted physical or verbal behavior that offends or humiliates the individual

Question 2

Human Resources Management

Answer 2

An integrated set of programs, processes, practices and programs in an organization that focuses on the effective development and deployment of its employees

Question 3

Globalization

Answer 3

Moving local or regional business into the global marketplace

Question 4

Downsizing

Answer 4

The planned elimination of jobs

Question 5

Outsourcing

Answer 5

Contracting outside the organization for work formerly done by internal employees

Question 6

Contractor

Answer 6

A person hired by contract to perform a specific job and is not considered part of the employee base

Question 7

Telecommuting

Answer 7

Conducting work activities in different locations through the use of technology

Question 8

six sigma

Answer 8

a process used to translate customer needs into a set of optimal tasks performed in concert with one another

Question 9

lean

Answer 9

An organizational system of improvements that maximize customer value and minimize waste

Question 10

Benchmarking

Answer 10

Finding the best practices in other organizations that can be brought into a company to enhance performance

Question 11

Human capital

Answer 11

The individual’s knowledge, skills, and abilities that have economic value to an organization

Question 12

Core competencies

Answer 12

A combination of knowledge, skills, and characteristics needed to effectively perform a role in an organization

Question 13

Talent Management

Answer 13

Leveraging competencies to achieve high organizational performance

Question 14

Culture

Answer 14

Consistent and observable pattern of behaviors in organizations

Question 15

Human resources management strategy

Answer 15

Identifying key HR processes and linking those to the overall business strategy