Chapter 5 - Planning For, Recruiting And Selecting The Workforce

Question 1

What does Strategic planning consists in?

Answer 1

Making decisions about long-term business objectives

Question 2

What does HR planning consists in?

Answer 2

Follows strategic planning, consists in anticipating and making provisions to have the people required to meet these objectives

Question 3

HR planning approaches can be _______ and _______

Answer 3

Qualitative, quantitative

Question 4

The quantitative approaches to HR planning are: (3)

Answer 4

• Trend analysis
• Markov analysis (pattern of employee movement)
• Staffing tables

Question 5

The qualitative approaches to HR planning are: (2)

Answer 5

• Management forecast

- Skills inventory

Question 6

What are the 4 steps in HR planning?

Answer 6

1. Forecast demand for labour (determine D)
2. Determine supply of labour (determine S)
3. Identify the gap between demand and supply (l D-S l)
4. Develop action plans to eliminate the gap (Act to eliminate gap)

Question 7

What is recruitment?

Answer 7

The process of locating and encouraging potential applicants to apply for jobs

Question 8

What are the pros of internal recruitment?

Answer 8

Rewards employees for good performances

Motivates all employees

Question 9

What are the cons of internal recruitment?

Answer 9

Might require training
Risk of inbreeding of ideas
May result in discrimination

Question 10

What are some internal recruitment methods (3)

Answer 10

1. HR management systems: database used to identify potential candidates
2. Succession planning: Track employees and plan for future promotions
3. Internal job posting

Question 11

What are the pros of external recruitment?

Answer 11

• new employees bring unique skills
• increases variety of perspective and experiences
• increases innovation and creativity

Question 12

What are the cons of external recruitment?

Answer 12

• lack of information about past performance
• Not familiar with organization
• not necessarily large pool of applicants due to high cost

Question 13

What are the external recruitment methods?

Answer 13

Advertisements, internet, employment agencies, educational institutions…

Question 14

What is selection?

Answer 14

The process of choosing individuals with relevent qualifications and who will best perform on the job

Question 15

What does selection imply?

Answer 15

1. Qualification - (Assessing applicants’ qualifications)

2. Suitability - (Choosing the one most suitable)

Question 16

What are the 2 challenges in selecting?

Answer 16

• Reliability

- Validity

Question 17

What are the steps in the selection process?

Answer 17

1. regroup application forms
2. prescreening
3. employment tests
4. interviews
5. reference checks
6. hiring decision

Question 18

What are the 3 factors affecting the decision of selection?

Answer 18

1. Organizational culture
2. Job requirements
3. Organizational constraints

Question 19

What are the 4 interview methods?

Answer 19

1. One to one
2. Panel/group
3. Phone
4. Internet-based

Question 20

What are the 2 types of questions at and interview?

Answer 20

• structured questions (behavioural and situational)

- unstructured questions