Chapter 1 - Why HRM Matters To All Employees Flashcards

1
Q

What is Human Resources Management?

A

Integrated set of processes, programs and systems focusing on the EFFECTIVE DEPLOYMENT and DEVELOPMENT of it EMPLOYEES

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2
Q

What does HRM issues impact on?

A
  • individual well-being
  • society
  • organizational success
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3
Q

What’s a line manager?

A

Person in charge of a certain team, works closely with HR

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4
Q

What’s the line manager role?

A
  • to Manage/lead employees so that they contribute effectively
  • to determine work and job design
  • to make hiring decisions
  • responsible for performances…
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5
Q

What are the processes and practices of HRM?

A
  • defining and designing work
  • planning, recruiting, selecting the workforce
  • onboarding, training and development
  • managing performance
  • recognizing and rewarding employees
  • creating a safe and healthy work environment
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6
Q

Who develops training program? Who teaches it?

A

Developed by HR, taught by line manager

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7
Q

What are the 6 current business topics?

A
  1. Global Economy
  2. Evolution of firms and sectors
  3. Technology and quality
  4. Sustainibility
  5. Developing human capital and talent management
  6. Demographic and employee concerns
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8
Q

Give some current business issues linked to Global Economy:

A
  • Globalization -> more movement of people, goods and capital
  • Implications for business: more competition
  • Implications for HRM: multiple legal contexts, culture, international workers
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9
Q

Give some current business issues linked to the Evolution of Firms and sectors:

A
  • Increased competition
  • Managing costs through outsourcing and contractors
  • Consolidation and amalgation of businesses

Implications for business: “survival mode” for many companies
Implications for HRM: Downsizing, outsourcing

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10
Q

What are some innovation skills? (To help be more innovative and productive)

A
  • Creativity, problem-solving, improvement skills
  • Risk assessment skills and risk-taking skills
  • Relationship-building and communication skills
  • Implementation skills
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11
Q

Give some current business issues linked to Sustainability:

A

Natural resources are declining, climate change…
People are more concerned with protecting the env.

Implications for business:

  • new threats
  • new opportunities

Implications for HRM:
- New skills are required

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12
Q

Give some current business issues linked to Human Capital and Talent Management:

A

Organizations’ success increasingly depends on their ability to manage human capital

Implication for business:
- organizations must build their human capital and identify their core competencies
Implications for HRM:
- HRM activities must retain and develop human capital
- Talent management has to be the main focus of HRM

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13
Q

What is Human Capital?

A

The individual’s knowledge, skills and abilities that have economic value to an organization

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14
Q

What is talent managenent?

A

Leveraging competencies to achieve high organizational performance

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15
Q

Give some current business issues linked to Demographic and employee concerns:

A

Changes in composition of workforce:

  • divers backgrounds, generations, age
  • skills/labour shortage
  • More educated workers
  • More part-time workers
  • more rights for employees (that are more aware of them)
  • More concerned with ethics, privacy
  • Shift of attitudes between colleagues
  • work/life balance expected
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16
Q

What does corporate strategy focus on?

A

On overall scope and direction of an organization

“What business are we in?”

17
Q

What does Business strategy focus on?

A

On value creation through development of a sustainable competitive advantage
(“How will we compete?”)

18
Q

What is HRM strategy?

A

Identifying key HR processes and linking those to the overall business strategy

19
Q

Give some current business issues linked to Technology and Quality:

A

More quality through technology, less costs

Implications for business:

  • changed the way to meet customer expectations/increase satisfaction
  • new strategies and quality initiatives

Implications for HRM:

  • High demand for knowledge workers and low for low-skilled workers
  • more virtual workers (telework)
  • more training required