Deck #006 Flashcards
Which of the following printer problems may be caused by depleted toner? (Select all that apply)
a) Faded printouts
b) Garbled characters on printer output pages
c) Ghost images
d) Printing blank pages
e) Vertical streaks on each output page
Answer: a, d
Which step of the laser printer imaging process requires troubleshooting if a printer produces ghost images on output pages?
a) Charging
b) Fusing
c) Exposing
d) Developing
e) Cleaning
Answer: e
In laser printing, toner falling off of a printed copy indicates a problem with which of the following?
1) Toner cartridge
2) Print head
3) Cleaning blade
4) Fuser assembly
Answer: d
Garbled characters on output pages may indicate a printing problem related to which of the following?
a) Calibration
b) Printer driver
c) Fuser assembly
d) Imaging drum
Answer: b
An IPv4 address within the range of 169.254.0.1 through 169.254.255.254 indicates a problem with what type of service?
a) SMTP
b) DNS
c) DHCP
d) SNMP
Answer: c
A user logs on a PC and receives a message stating there is a duplicate IP address on the network. After a system restart, the user notices the same error. Which of the following is the MOST probable cause of the error?
a) The user is still logged into another device.
b) The user has set a static IP address.
c) The user has moved to a different office.
d) The user has wireless and wired connections.
Correct Answer: B
A user wants to quickly share pictures between mobile devices. The devices will be in close proximity so the necessity of a third party service and/or another networking device is not required. Which of the following is the BEST option for this scenario?
a) NFC
b) USB
c) IR
d) WiFi
Correct Answer: A
A client has three locations within city limits that need to be networked. Vendor network requirements for all three locations are a minimum of 1GB. Which of the following are the types of networks that will MOST likely be used for internal office and office-to-office networking? (Choose two.)
a. MAN
b. LAN
c. WAN
d. PAN
e. SAN
f. WLAN
Correct Answer: AB
Which of the following charging and data ports has a non-directional connector?
a) Micro-USB
b) Mini-USB
c) USB-A
d) USB-C
Correct Answer: D
Which of the following terminates a coaxial cable?
a) DB9
b) RJ45
c) RG-59
d) RS-232
Correct Answer: C
A technician is building a workstation that is to be used as an HTPC and will sit next to the audio receiver. Which of the following form factors would the technician MOST likely use because of its size?
a) ATX
b) Mini-ITX
c) AT
d) Micro-ATX
Correct Answer: B
A security administrator would like to restrict all RDP on the internal network. Which of the following should be blocked by the firewall?
a) udp/161
b) tcp/443
c) tcp/3389
d) udp/53
e) tcp/445
Answer c
Multiple users report that the network printer, which is connected through the print server, is not printing. Which of the following should a technician do FIRST to remedy this situation?
a) Replace the USB cable.
b) Reinstall the drivers on users\’ PCs.
c) have users restart their PCs.
d) Clear the print queue.
Correct Answer: D
A technician is troubleshooting what appears to be a RAM issue on a PC. Which of the following symptoms would indicate if this is a RAM issue?
a) A. POST code beeps
b) B. Distended capacitors
c) C. Continuous reboots
d) D. Wrong BIOS time
Answer: C
A user wants to print a large job on both the front and back sides of the paper. Which of the following settings should the technician advise the user to change in the printer settings?
a) Collate
b) . Orientation
c) C. Duplex
d) D. Transparency
Answer: C