Deck #004 Flashcards

1
Q

CPU stands for ____________________.

a) Core Predetermination Utility
b) Complementary Provider Unit
c) Central Processing Unit
d) Co-Primary Uniprocessor

A

Answer: C.

Central Processing Unit.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

CMOS stands for ____________________.

a) Complementary Metal-Oxide Semiconductor
b) Co-Management of Operating System
c) Configuration Management and Option Semiconductor
d) Configuration Memory Option System

A

Answer: A.

Complementary Metal-Oxide Semiconductor.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

SCSI stands for ____________________.

a) Serial Component System Interface
b) Small Component Serial Interface
c) Serial Computing Storage Interface
d) Small Computer System Interface

A

Answer: D.

Small Computer System Interface.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What computer component stores settings about devices such as hard drives.

A

Answer:

CMOS RAM stores settings about devices such as hard drives.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is the difference between firmware and software?

A

Answer:

Firmware consists of software (or programming code) that is embedded ina piece of hardware, such as the BIOS routines that are embedded in theROM chips that help to boot your computer. Software is programming code that is found on some type of magnetic media, such as a hard drive.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

The BIOS of your computer contains settings for the types of hard drives that are installed and for the current time. True or False?

A

Answer: False.

These settings are stored in the CMOS. The BIOS are the boot routines that are stored in ROM.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

All devices receive their power from the system board. True or False?

A

Answer: False.

Some devices receive their power from the system board, while others get their power from the power supply.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

You are more comfortable working on your laptop as opposed to your 4G tablet. Your laptop is Wi-Fi capable. What would you add to your laptop to allow you to stay connected while traveling?

a) Bluetooth
b) Wi-Fi extender
c) Cellular card
d) GPS

A

Explanation:

Adding a cellular card to your laptop would enable you to use the cellular network for communication. Bluetooth would not add any consistent connectivity. A Wi-Fi extender does not have the range to support travel. GPS will only enable you to track your laptop.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

You are a PC Support technician and you have been asked to select components to build a computer that will be used for CAD/CAM (Computer Aided Drafting/Computer Aided Manufacturing). Which components are the BEST TWO choices?

a) MIDI sound card
b) Onboard graphics
c) Triple channel memory
d) TV tuner
e) Socket 1366 CPU

A

Explanation:

Intel’s 1366 platform uses an enormous 12MB L3 cache, a triple-channel RAM design as well as a superfast system bus, QuickPath Interconnect or QPI. Although not the latest technology, thanks to Hyper-Threading, this is still a very popular solution on many parallel processors, with the ability to service 12 threads simultaneously. However today Sandy Bridge Core i5 (not in the A+ exam objectives) is a strong alternative. Bottom line is if you are using really processor heavy software like CAD/CAM 1366 is clearly a contender.
Triple channel memory as the name indicates trebles the memory speed and performance. Not too many processors handle this but The LGA 1366 platform does support DDR3 triple-channel. It typically would run 1333 and 1600MHz but, on certain motherboards, it can run at higher clock speeds.
The correct answers are: 3) Triple channel memory, and 5) Socket 1366 CPU

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

You have upgraded your laptop and find that it no longer fits the docking station you used for home to office portability. Which solution would you find most efficient?

a) Return laptop with one that fits the dock
b) Replace the docking station with a port replicator
c) Enable UPnP
d) Any of these would be efficient

A

Explanation:

Docking stations have been largely replaced in favor of port replicators. A port replicator takes advantage of USB capabilities and does not require the laptop to be locked into the docking station. Returning the laptop would be highly inefficient and finding a new laptop with the correct fit is no simple task. UPnP could work but would require peripheral device upgrades. UPnP could also lead to a potential security risk. So the correct answer is: b

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

You are replacing a hard disk and want to get the best performance possible from a standard magnetic HDD. Which rotational speed would you choose on your new hard disk?

a) 10,000 rpm
b) 15,000 rpm
c) 17,000 rpm
d) 54,000 rpm

A

Explanation:

15,000 rpm is the fastest actual rotational speed from a standard magnetic HDD. 10,000 rpm is slower than 15,000 rpm and 17,000 rpm and 54,000 rpm hard disks do not exist. While SSD technology is becoming more affordable and is faster than magnetic hard disks, SSD technology is not an option in this question.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

You are looking at high-performance SSD storage for your new Ultrabook. Your solution should be PCIe compatible and use the non-volatile memory express controller in order to utilize the available motherboard slot. Which of these options is the best choice?

a) SATA 2.5
b) M.2
c) NVMe M.2
d) None of these meets both requirements

A

Answer: NVMe M.2

Explanation: NVMe M.2 meets your PCIe and non-volatile memory express controller requirements listed above in the question. M.2 offers substantially higher performance. Connecting M.2 to the PCIe bus and the NVMe (non-volatile memory express) controller will provide the highest performance the system will support.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

You are setting up a conference room to support 15 users who usually work on the same floor as the conference room. You have been given a wireless router to make sure everyone has a solid connection. In order to ensure the minimum disruption to their service, what service would you disable on the new router?

a) DNS
b) SMTP
c) DHCP
d) NFS

A

Answer: c

Explanation: Since all of the users are in the same general area, it is best to leave as much of their network configuration information unchanged as possible. As you know the router and the client use DHCP to negotiate IP address leases based on signal strength and quality. So by design, the client will negotiate with the server a few feet away over its normal configuration. This could cause problems with any statically assigned devices that the new router is not configured for. The answer is DHCP.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

The internal 802.11b/g Wireless network card on your new laptop needs to be replaced. Which type of device would you expect as a replacement part from the factory?

a) USB
b) Mini-PCIe
c) IEEE1394
d) Bluetooth

A

Explanation:

The mini-PCIe slot is an internal laptop connection. It is usually accessed through a small access panel. USB and PCMCIA 802.11b/g adapters are available, but these are external devices. The correct answer is Mini-PCIe.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

You are at a customer site and have been asked to configure a second monitor on a laptop computer. You go to the display properties and ____________.

a) Click on monitor 2 and select Extend My Desktop
b) Select the dual monitor tab and configure Dual Monitor Mode
c) Select the Adapter Tab and set Dual monitor status to On
d) Click on Monitor 1 and drag to monitor 2

A

Explanation:

To set up dual monitors in Windows 7 you select the Extend My Desktop check box. This allows both monitors to be treated as a single large workspace. When extended the entire display area can be utilized and you can drag active windows between them seamlessly. The other options given are not available.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

After answering a service call, you find a customer’s computer is dead. Which of the following checks would you perform first?

a. Check to see if the power supply is functional.
b. Check the CMOS battery.
c. Check the AC outlet voltage.
d. Check for excessive EMI.

A

Explanation:

Never overlook the obvious! Perform problem determination by checking all connections first, and that includes power connections. If you find that the PC is plugged in, then your next step would be to verify the power supply as that also could cause a dead computer. Because the question asks what you would check first, the correct answer is: Check the AC outlet voltage.

17
Q

A user cannot log into the local area network or get to the internet over the LAN. Other users in the same area are not experiencing any problems. First, you log in as the user with her username and password from your workstation and do not experience any problems. Next, you attempt to log in from the user’s workstation with either her username or yours and cannot log into the network. What is a possible cause of this problem?

a) Server down.
b) Insufficient rights to access the server.
c) Wrong username and password.
d) Bad workstation patch cables.

A

Explanation:

A bad patch cable is the most probable cause and can be easily checked. The computer is not connecting to the network. Since no other users are having problems you would focus on the PC’s connection itself. You have established that the server is working and validated the user account

18
Q

Which operating system will be installed on your new Chromebook by default?

a) macOS
b) Google OS
c) Chrome OS
d) Windows 10

A

Answer & Explanation:

The Chromebook will come installed with Google’s Chrome OS by default. The Chrome OS is based on the Linux kernel. The open-source, development version of Chrome OS is called Chromium OS. The macOS can be installed later, as can Windows 10. At the time of this writing, Google OS is rumored to be in development but is not available. Answer: Chrome OS.

19
Q

A user complains that they can’t launch Hyper-V from home. The user cannot even find the program settings. However, the user can access the Internet. In order to help this user, which question would you ask first?

a) Can you access the company website?
b) Can you ping the server?
c) Which Edition of Windows is installed?
d) What error message is being displayed?

A

Answer & Explanation:

Since the user can access the Internet, there is no need to ask the user if he or she can access the company website access or ping the server. Since there is no error message, this would indicate that the user is using a Windows Edition that does not support Hyper-V. Windows 10 Pro, Enterprise, and Education Editions support Hyper-V. Windows 10 Home Edition does not. Answer: Which Edition of Windows is installed?

20
Q

When upgrading a system from Windows 7 Home Premium Edition (SP1) to Windows 10, which Windows 10 Edition is recommended?

a) Home
b) Home Premium
c) Professional
d) Any edition that the hardware supports

A

Answer & Explanation:

Windows 10 Home Edition is the recommended upgrade from Windows 7 Starter, Home Basic, and Home Premium editions. Windows 10 Professional Edition is the recommended upgrade for Windows 7 Professional and Windows 7 Ultimate Editions. Answer: Home.

21
Q

By default, which type of script file will a script written with Windows 10 PowerShell ISE be saved as?

a) Bat
b) .ps1
c) Sh
d) .py

A

Answer & Explanation:

PowerShell ISE most commonly saves scripts in *.ps1, *. psm1, and *.psd1 formats. Windows batch files created at the Command Prompt are saved in the .bat extension and are used to run commands. Linux bash scripts are saved in the .sh extension and are also used to run commands, similar to .bat files. Python scripts are saved in the .py extension. Answer: .ps1

22
Q

When configuring email, you must enter: (Choose all that apply)

a) Password
b) SMTP
c) DNS
d) POP3
e) Account Name
f) ISP

A

Answer & Explanation:

Email configuration requires setting the SMTP server name, the POP3 server name, and the account name. The password can be left to be entered each time you log in to get email. Remember that optionally, you can enter the password during configuration and check off to have it saved. Answers: SMTP, POP3, and Account Name.

23
Q

Which of the following can provide some protection for your network from outside invaders? (Choose all that apply)

a) Firewalls
b) Class 3 modems
c) Class 2 modems
d) Packet-Filtering Routers
e) Hidden Files
f) Proxy Servers

A

Answer;s Firewalls, Packet-Filtering Routers, and Proxy Servers_

Explanation:

A firewall can greatly improve network security and reduce risks to hosts on the subnet by filtering inherently insecure services. As a result, the subnet network environment is exposed to fewer risks, since only selected protocols will be able to pass through the firewall. A firewall also provides the ability to control access to site systems. For example, some hosts can be made reachable from outside networks, whereas others can be effectively sealed off from unwanted access. Privacy is of great concern to certain sites, since what would normally be considered innocuous information might actually contain clues that would be useful to an attacker. Using a firewall, some sites wish to block services such as finger and Domain Name Service. If all access to and from the Internet passes through a firewall, the firewall can log accesses and provide valuable statistics about network usage. A firewall, with appropriate alarms that sound when suspicious activity occurs, can also provide details on whether the firewall and network are being probed or attacked.

24
Q

You have lost your iPhone. Fortunately, you have enabled the Find My iPhone feature. You log on to your account, access the map, but do not see the device. Fearing a breach of your privacy, which would best protect the data?

a) Send message
b) Remote lock
c) Remote wipe
d) Remote access

A

Answer & Explanation:

The best choice to protect your data in this example is remote wipe. If the device is recovered, it can be restored from backup. Answer: Remote wipe.

25
Q

What is the first step in the boot process?

A

POST (Power On Self-Test) is the first step in the boot process