day 6

Question 1

verbal communication

Answer 1

sharing information with speech

Question 2

non-verbal communication

Answer 2

sharing of information without use of words (eye contact, body language)

Question 3

body language

Answer 3

facial expressions, posture, body position, gestures, body movement

Question 4

listening

Answer 4

giving your attention to what you are hearing

Question 5

reality orientation

Answer 5

helping a resident to recognize the right time, place, person and surroundings

Question 6

communication barriers

Answer 6

problems that interfere with communication (language, cultures, education level, speaking too fast)

Question 7

communication impairment

Answer 7

difficulty communicating due to disability

Question 8

Aphasia

Answer 8

loss of ability to talk or express ones self

Question 9

communication board

Answer 9

adaptive equipment for speech impaired

Question 10

report

Answer 10

communication of resident information from one staff member to another

Question 11

observation

Answer 11

means of gathering information through the senses (vision, hearing, smell, touch0

Question 12

Subjective Reportin

Answer 12

information that can only com from the resident “I have a headache” “I have pain”

Question 13

Objective reporting

Answer 13

information that is factual and repeatable (Measurements)

Question 14

charting

Answer 14

recording information about the resident