Day 3 Key Points Flashcards
what is the most common form of communication?
- verbal communication
- its the least important when communicating though
compassion
- wanting someone’s suffering
- to suffer together
apathy
-lack of caring
paraphrasing
-help clarify communication by repeating what you heard using different words
what is attending behavior
-behavior displayed while attentively listening
what are signs that shows you have attending behavior?
- eye contact
- gestures
- posture
- physical distance
- paraphrasing
what do you do when you’re having trouble communicating with a resident who has a disability?
- focus on the person and what they can do, not the disability
- talk to them the same way you would talk to anyone else
- ask how to help (most will talk w you ab their situation)
what do you do when you’re having trouble communicating with a resident who has vision impairment?
- help res. clean their glasses & encourage them to wear them
- sit in a good light so res. can see ur face
- speak clearly and directly in a normal tone of voice
- use touch to communicate
- walk alongside them
- put everything back in its original location
what do you do when you’re having trouble communicating with a resident who has hearing loss?
- assist with hearing aid
- position yourself on the good hearing side
- eliminate background noise
- look directly at the res.
what do you hae to know about hearing aid care?
- avoid getting the hearing aid wet
- make sure it’s always turned on
aphasia
-when your brain holds your words hostage
what are the three types of aphasia?
- expressive
- receptive
- global
expressive aphasia
-difficuly expressing self; cannot find words
receptive aphasia
- words don’t make sense
- difficulty understanding
globlal aphasia
-both expressive and receptive aphasia