Day 1 Key Points

Question 1

attitude

Answer 1

-the outer reflection of your inner feelings

Question 2

tact

Answer 2

-being considerate and thoughtful

Question 3

empathy

Answer 3

-feeling what another person is feeling

Question 4

compassion

Answer 4

-wanting to help

Question 5

responsible behavior examples

Answer 5

• dependable
• setting priorities
• time management

Question 6

acute

Answer 6

• comes on quickly and lasts a short time

- less than 6 months

Question 7

chronic

Answer 7

• lasts a long time, maybe a lifetime

- requires a lifestyle change

Question 8

hospital

Answer 8

-care for patients with acute illnesses

Question 9

long term care

Answer 9

-care for patients with chronic illnesses

Question 10

subacute/rehab

Answer 10

-a transitional place to stay btwn hospital and home

Question 11

home care

Answer 11

-the client receives healthcare services in their own home

Question 12

hospice

Answer 12

-dedicated to caring for the dying person and their family members

Question 13

restorative care

Answer 13

-personal care assistance provided to help people attain and maintain the highest possible level of function as required by OBRA

Question 14

chronic illnesses of LTC

Answer 14

• heart disease
• diabetes
• alzheimer’s
• breathing problems
• parkinson’s
• arthritis

Question 15

care plan

Answer 15

-guide to caring for each individual resident

Question 16

interdisciplinary team members

Answer 16

-IDT

everyone who aide’s to improve resident’s life

Question 17

chain of command

Answer 17

-line of authority in each department

Question 18

reasonable accomadation

Answer 18

-being able to accommodate residents within reason

Question 19

misappropriation of property

Answer 19

-stealing their property

Question 20

pain management

Answer 20

-residents have the right to effective management of pain

Question 21

ombudsman

Answer 21

-a volunteer advocate for residents in LTC who often attends resident council

Question 22

resident council

Answer 22

• resident elected group

- activities staff assist residents with election and meetings

Question 23

abuse

Answer 23

-willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish

Question 24

neglect

Answer 24

-failure to provide needed services of care

Question 25

active/passive neglect

Answer 25

• active: on purpose

- passive: a mistake

Question 26

signs of abuse

Answer 26

• new bruises
• pain, swelling
• unexplained injury
• change in behavior or personality
• responds w fear/anxiety

Question 27

job abandonment

Answer 27

-walking off duty before a suitable replacement is found

Question 28

involuntary seclusion

Answer 28

• confining a resident against his/her will

- considered abuse if used as punishment

Question 29

negligence

Answer 29

-involves breaking the standard of care

Question 30

malpractiec

Answer 30

-negligence that results in harm to the resident

Question 31

scope of practice

Answer 31

-only doing what you’re trained/qualified to do

Question 32

ethics

Answer 32

-how you behave when you think no one’s looking

Question 33

culture change

Answer 33

-providing services focused on the values of the person receiving care