Day 1 Porter What is Strategy Abstract- pg 62 Flashcards

1
Q

delivering greater value allows a company to do what in its quest for superior profitability ?

A

charge higher average unit prices

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2
Q

the activities that go into creating, producing, ____ and delivering a product or service are the basic units of competitive advantage

A

selling,

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3
Q

dramatic operational _____ have resulted from tools but rarely have these gains translated into sustainable profitability

A

improvements

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4
Q

Using cases such as Ikea and Vanguard, Porter shows how making trade-offs among activities is critical to the of a strategy

A

sustainability

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5
Q

Today’s dynamic markets and technologies have called into question the sustainability of competitive _____

A

advantage

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6
Q

the essence of strategy is choosing a unique and valuable position rooted in systems of ____ that are much harder to match

A

activities

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7
Q

competitive convergence is when companies become indistinguishable from one another due to ____and tools like benchmarking

A

competition

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8
Q

Operational effectiveness is performing the activities that make up competitive advantage how ?

A

better than rivals

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9
Q

dramatic operational improvements have resulted from tools but rarely have these gains ____ into sustainable profitability

A

translated

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10
Q

what is the problem with operational effectiveness from a competitive standpoint?

A

best practices are easily emulated

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11
Q

fit drives what 2 things?

A

competitive advantage sustainability

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12
Q

Using cases such as and , Porter shows how making trade-offs among activities is critical to the sustainability of a strategy

A

Ikea Vanguard

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13
Q

Strategic position emerges from what 3 distinct sources?

A
  1. variety based positioning- offering only a particular service variety to many customers ex. Jiffy Lube only provides auto lubricants 2. needs based positioning- serving most or all of the needs of a particular group of customers ex. bessemer trust targets only wealthy clients 3. access- based positioning- serving needs of customers who have to be accessed in in a different way ex. carmike cinema only operates in cities population 200,000 or less
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14
Q

Porter explores how the shift from strategy to tools has led to the rise of mutually destructive competitive ____ that damage the profitability of many companies

A

battles

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15
Q

whereas managers often focus on _____ components of success such as core competencies or critical resources, Porter shows how managing fit across all of a company’s activities enhances both competitive advantage and sustainability

A

individual

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16
Q

the activities that go into creating,____ , selling, and delivering a product or service are the basic units of competitive advantage

A

producing

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17
Q

Overall advantage or disadvantage results from all of a company’s what?

A

activities

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18
Q

strategic positioning attempts to achieve sustainable competitive advantage by preserving what is ____ about a company. It means performing different activities from rivals or performing similar activities in different ways

A

distinctive

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19
Q

what is variety based positioning?

A

offering only a particular service variety to many customers ex. Jiffy Lube only provides auto lubricants

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20
Q

gradually ____ have taken the place of strategy

A

tools

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21
Q

Under pressure to improve productivity, quality, and speed, managers have embraced tools such as TQM, benchmarking, and ____

A

reengineering

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22
Q

choosing a unique and valuable position rooted in systems of activities that are much harder to match is the essense of what?

A

strategy

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23
Q

Porter stresses the role of leadership in making and enforcing clear ? while offering advice on how to reconnect with strategy

A

strategic choices

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24
Q

strategic positioning attempts to achieve sustainable competitive advantage by preserving what is distinctive about a company. It means performing different activities from rivals or performing similar activities in ____ ways

A

different

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25
Q

the activities that go into creating, producing, selling, and delivering a product or service are the basic units of what?

A

competitive advantage

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26
Q

as managers push to ____ on all fronts, they move further away from viable competitive positions

A

improve

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27
Q

the essence of strategy is choosing a unique and valuable position rooted in systems of activities that are much ____to match

A

harder

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28
Q

Using cases such as Ikea and Vanguard, Porter shows how making trade-offs among activities is critical to what?

A

the sustainability of a strategy

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29
Q

Under pressure to improve what 3 things have managers embraced tools such as TQM, benchmarking, and reengineering ?1.

A

1.productivity, 2.quality, 3. speed

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30
Q

the productivity frontier is the maximum value a company can deliver at a given cost, given the best available ____, skills, and management techniques

A

technology

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31
Q

Porter explores how the shift from____ to tools has led to the rise of mutually destructive competitive battles that damage the profitability of many companies

A

strategy

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32
Q

competitive convergence is when companies become _____ from one another due to competition and tools like benchmarking

A

indistinguishable

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33
Q

the competition for operational effectiveness produces absolute improvement in operational effectiveness however produces relative improvement for who?

A

no one

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34
Q

porter traces the economic basis of competitive advantage down to the level of what?

A

the specific activities a company performs

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35
Q

Porter traces the economic basis of competitive advantage down to the level of general/specific activities a company performs

A

specific

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36
Q

Today’s dynamic _____and technologies have called into question the sustainability of competitive advantage

A

markets

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37
Q

What has resulted from tools such as TQM, benchmarking, and reengineering?

A

dramatic operational improvements

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38
Q

Differences in operational effectiveness among companies are an important source of differences in profitability among competitiors why?

A

because they directly affect relative cost positions and levels of differentiation .

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39
Q

Managers often focus on individual components of success such as core _____ or critical resources but Porter shows how managing fit across all of a company’s activities enhances both competitive advantage and sustainability

A

competencies

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40
Q

porter argues that _____ effectiveness, although necessary to superior performance, is not sufficient because its techniques are easy to imitate

A

operational

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41
Q

Using cases such as Ikea and Vanguard, Porter shows how making among activities is critical to the sustainability of a strategy

A

trade-offs

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42
Q

Porter explores how the shift from strategy to tools has done what?

A

led to the rise of mutually destructive competitive battles that damage the profitability of many companies

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43
Q

Managers often focus on individual components of ____ such as core competencies or critical resources but Porter shows how managing fit across all of a company’s activities enhances both competitive advantage and sustainability

A

success

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44
Q

T/F Differences in operational effectiveness among companies are pervasive

A

T

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45
Q

the essence of strategy is choosing a unique and valuable position rooted in ____ of activities that are much harder to match

A

systems

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46
Q

Under pressure to improve productivity, quality, and ____, managers have embraced tools such as TQM, benchmarking, and reengineering

A

speed

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47
Q

dramatic operational improvements have resulted from tools like TQM, reengineering, and benchmarking but what is the issue still arising?

A

rarely have these gains translated into sustainable profitability

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48
Q

strategy is the creation of a unique and valuable position, involving a different set of activities. strategy requires you to make trade offs in competing- to choose what not to do. strategy involves creating “fit” among a company’s ____

A

activities

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49
Q

the essence of strategy is choosing a unique and valuable position rooted in systems of activities that are much harder to ____

A

match

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50
Q

Moving towards the productivity frontier can be the result of what kinds of things? (3)

A
  1. capital investment 2. different personnel 3. new ways of managing
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51
Q

what are 2 ways a company can outperform rivals in terms of value and cost?

A
  1. deliver greater value to customers 2. create comparable value at a lower cost or do both
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52
Q

gradually tools have taken the place of ____

A

strategy

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53
Q

Under pressure to improve _____, quality, and speed, managers have embraced tools such as TQM, benchmarking, and reengineering

A

productivity

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54
Q

Managers often focus on individual components of success such as core competencies or critical resources but Porter shows how managing fit across all of a company’s activities enhances both competitive advantage and _____

A

sustainability

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55
Q

Under pressure to ____ productivity, quality, and speed, managers have embraced tools such as TQM, benchmarking, and reengineering

A

improve

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56
Q

Porter traces the economic basis of competitive advantage down to the level of specific activities a company ____

A

performs

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57
Q

Porter stresses the role of leadership in what?

A

making and enforcing clear strategic choices

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58
Q

porter argues that operational effectiveness, although necessary to ______ performance, is not sufficient because its techniques are easy to imitate

A

superior

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59
Q

the _____ that go into creating, producing, selling, and delivering a product or service are the basic units of competitive advantage

A

activities

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60
Q

the maximum value a company can deliver at a given cost, given the best available technology, skills, and management techniques is called the ?

A

productivity frontier

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61
Q

Using cases such as Ikea and Vanguard, Porter shows what is critical to the sustainability of a strategy ?

A

making trade-offs among activities

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62
Q

Operational effectiveness is performing the activities that make up competitive advantage ____ , that is faster, or with fewer inputs and defects, than rivals

A

better

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63
Q

positioning is rejected today as too static for what (2)?

A
  1. dynamic markets 2. changing technologies
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64
Q

whereas managers often focus on individual components of success such as core ____ or critical resources, Porter shows how managing fit across all of a company’s activities enhances both competitive advantage and sustainability

A

competencies

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65
Q

Operational effectiveness is ?

A

performing the activities that make up competitive advantage better, that is faster, or with fewer inputs and defects, than rivals

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66
Q

the productivity frontier is the maximum value a company can deliver at a given cost, given the best available technology, ____ , and management techniques

A

skills

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67
Q
A
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68
Q

porter uses cases such as IKEA and VANGUARD to show how making trade-offs among activities is critical to the sustainability of a ____

A

strategy

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69
Q

dramatic ____ improvements have resulted from tools but rarely have these gains translated into sustainable profitability

A

operational

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70
Q

porter uses cases such as IKEA and VANGUARD to show how making trade-offs among ____ is critical to the sustainability of a strategy

A

activities

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71
Q

when companies become indistinguishable from one another due to competition and tools like benchmarking this is called ?

A

competitive convergence

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72
Q

porter traces the economic basis of competitive advantage down to the level of the specific a company performs

A

activities

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73
Q

Today’s dynamic markets and technologies have called what into question?

A

the sustainability of competitive advantage

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74
Q

porter argues that operational effectiveness, although necessary to superior _____ is not sufficient because its techniques are easy to imitate

A

performance,

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75
Q

serving needs of customers who have to be accessed in in a different way ex. carmike cinema only operates in cities population 200,000 or less is what kind of strategic positioning?

A

access- based positioning

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76
Q

When a company improves its operational effectiveness, it moves towards/away from the frontier?

A

towards

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77
Q

dramatic operational improvements have resulted from tools but rarely have these gains translated into _____ profitability

A

sustainable

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78
Q

the activities that go into creating, producing, selling, and delivering a product or service are the ____ units of competitive advantage

A

basic

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79
Q

the essence of strategy is choosing a unique and valuable _____ rooted in systems of activities that are much harder to match

A

position

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80
Q

greater efficiency in regards to a companys quest for superior profitability results in what?

A

lower average unit cost

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81
Q

porter argues that operational effectiveness, although _____ to superior performance, is not sufficient because its techniques are easy to imitate

A

necessary

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82
Q

all difference between companies in cost or price derive from what?

A

the hundreds of activities required to create, produce, sell, and deliver their products or services

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83
Q

as managers push to improve on all fronts, they move further away from what?

A

viable competitive positions

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84
Q

dramatic operational improvements have resulted from tools but rarely have these gains translated into sustainable _____

A

profitability

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85
Q

porter argues that operational effectiveness, although necessary to superior performance, is not ______because its techniques are easy to imitate

A

sufficient

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86
Q

fit has to do with the ways a company’s activities do what?

A

interact and reinforce one another

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87
Q

whereas managers often focus on individual components of success such as core competencies or critical resources, Porter shows how managing across ___all of a company’s activities enhances both competitive advantage and sustainability

A

fit

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88
Q

the activities that go into creating, producing, selling, and ____ a product or service are the basic units of competitive advantage

A

delivering

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89
Q

the root of the problem for companies is the failure to distinguish between what 2 things?

A
  1. operational effectiveness 2. strategy
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90
Q

Managers often focus on individual components of success such as core competencies or critical resources but Porter shows how managing fit across all of a company’s activities enhances both competitive _____ and sustainability

A

advantage

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91
Q

Porter stresses the role of leadership in making and enforcing clear strategic choices while offering advice on how to ____ with strategy

A

reconnect

92
Q

Operational effectiveness is performing the activities that make up competitive advantage better, that is faster, or with fewer inputs and defects, than ___

A

rivals

93
Q

_____ convergence is when companies become indistinguishable from one another due to competition and tools like benchmarking

A

competitive

94
Q

the productivity frontier is the maximum value a company can deliver at a given ____ ,given the best available technology, skills, and management techniques

A

cost,

95
Q

the productivity frontier is the maximum value a company can deliver at a ____cost, given the best available technology, skills, and management techniques

A

given

96
Q

Under pressure to improve productivity, quality, and speed, managers have embraced ____ such as TQM, benchmarking, and reengineering

A

tools

97
Q

serving most or all of the needs of a particular group of customers ex. bessemer trust targets only wealthy clients is what kind of strategic positioning?

A

needs based positioning

98
Q

strategy being the creation of a unique and valuable position, involving a different set of activities, requiring you to make trade offs in competing, and involves creating “fit” among the company’s activities are the 3 what underlying strategic positioning?

A

key principals

99
Q

competitive ____ is when companies become indistinguishable from one another due to competition and tools like benchmarking

A

convergence

100
Q

the ways a company’s activities interact and reinforce one another is called their what?

A

fit

101
Q

The productivity frontier can apply to what? (3)

A
  1. individual activies 2. groups of linked activities 3. an entire company’s activities
102
Q

the productivity frontier is the maximum value a company can deliver at a given cost, given the best available technology, skills, and ____ techniques

A

management

103
Q

as managers push to improve on all ____, they move further away from viable competitive positions

A

fronts

104
Q

what is the productivity frontier?

A

the maximum value a company can deliver at a given cost, given the best available technology, skills, and management techniques

105
Q

gradually tools have taken the place of what?

A

strategy

106
Q

Managers often focus on individual components of success such as core competencies or_____ resources but Porter shows how managing fit across all of a company’s activities enhances both competitive advantage and sustainability

A

critical

107
Q

dramatic operational improvements have resulted from tools but rarely have these ____translated into sustainable profitability

A

gains

108
Q

Today’s dynamic markets and technologies have called into question the sustainability of _____ advantage

A

competitive

109
Q

A company can outperform rivals only if it can do what?

A

establish a difference that it can preserve.

110
Q

strategic ____ attempts to achieve sustainable competitive advantage by preserving what is distinctive about a company. It means performing different activities from rivals or performing similar activities in different ways

A

positioning

111
Q

Operational effectiveness is performing the ____ that make up competitive advantage better, that is faster, or with fewer inputs and defects, than rivals

A

activities

112
Q

the activities that go into creating, producing, selling, and delivering a product or service are the basic units of ____ advantage

A

competitive

113
Q

Using cases such as Ikea and Vanguard, Porter shows how making trade-offs among activities is to the sustainability of a strategy

A

critical

114
Q

the essence of strategy is choosing a unique and _____position rooted in systems of activities that are much harder to match

A

valuable

115
Q

T/F leadership and strategy are not inextricably linked

A

F

116
Q

Porter traces the economic basis of competitive advantage down to the level of specific ____ a company performs

A

activities

117
Q

What are the 3 key principles that underlie strategic positioning?

A
  1. strategy is the creation of a unique and valuable position, involving a different set of activities 2. strategy requires you to make trade offs in competing- to choose what not to do 3. strategy invvolves creating “fit” among a company’s activities
118
Q

what is a benefit in regards to competitors when you have fit, where activities mutually reinforce each other?

A

competitors can’t easily imitate the activities

119
Q

Today’s dynamic markets and _____have called into question the sustainability of competitive advantage

A

technologies

120
Q

whereas managers often focus on individual components of success such as core competencies or critical resources, Porter shows how managing fit across all of a company’s activities enhances both ____ ____ and sustainability

A

competitive advantage

121
Q

Porter stresses the role of leadership in making and clear strategic choices while offering advice on how to reconnect with strategy

A

enforcing

122
Q

as all the competitors in an industry adopt best practices, what happens to the productivity frontier?

A

it shifts outward, lowering costs and improving value at the same time

123
Q

porter traces the basis of competitive advantage down to the level of the specific activities a company performs

A

economic

124
Q

the essence of strategy is choosing a unique and valuable position rooted in systems of activities that are ?

A

much harder to match

125
Q

whereas managers often focus on individual components of success such as core competencies or critical resources, Porter shows how managing fit across all of a company’s ____ enhances both competitive advantage and sustainability

A

activities

126
Q

whereas managers often focus on individual components of success such as core competencies or critical resources, Porter shows how managing fit across all of a company’s activities enhances both competitive advantage and _____

A

sustainability

127
Q

Porter explores how the shift from strategy to tools has led to the rise of mutually destructive competitive battles that damage the ____ of many companies

A

profitability

128
Q

_____ operational improvements have resulted from tools but rarely have these gains translated into sustainable profitability

A

dramatic

129
Q

the essence of strategy is choosing a unique and valuable position rooted in what?

A

systems of activities that are much harder to match

130
Q

porter argues that operational _____ , although necessary to superior performance, is not sufficient because its techniques are easy to imitate

A

effectiveness

131
Q

what has led to the rise of mutually destructive competitive battles that damage the profitability of many companies according to Porter?

A

the shift from strategy to tools

132
Q

Managers often focus on individual components of success such as core competencies or critical resources but Porter shows how managing fit across all of a company’s activities enhances what 2 things?

A

competitive advantage sustainability

133
Q

Porter explores how the shift from strategy to tools has led to the rise of mutually destructive competitive battles that damage the profitability of many ____

A

companies

134
Q

porter uses cases such as IKEA and VANGUARD to show how making trade-offs among activities is critical to the _____ of a strategy

A

sustainability

135
Q

Porter traces the ____ basis of competitive advantage down to the level of specific activities a company performs

A

economic

136
Q

the essence of strategy is choosing a ____ and valuable position rooted in systems of activities that are much harder to match

A

unique

137
Q

strategic positioning attempts to achieve sustainable competitive advantage by preserving what is distinctive about a company. It means performing different activities from ____ or performing similar activities in different ways

A

rivals

138
Q

what is access based positioning?

A

serving needs of customers who have to be accessed in in a different way ex. carmike cinema only operates in cities population 200,000 or less

139
Q

the activities that go into ____, producing, selling, and delivering a product or service are the basic units of competitive advantage

A

creating

140
Q

porter uses cases such as IKEA and VANGUARD to show how making ____-_____ among activities is critical to the sustainability of a strategy

A

trade-offs

141
Q

the essence of _____is choosing a unique and valuable position rooted in systems of activities that are much harder to match

A

strategy

142
Q

Under pressure to improve productivity, quality, and speed, managers have embraced tools such as TQM, ____, and reengineering

A

benchmarking

143
Q

What two things have called into question the sustainability of competitive advantage?

A
  1. the dynamic markets 2. technologies
144
Q

as managers push to improve on all fronts, they move ____ away from viable competitive positions

A

further

145
Q

Porter traces the economic basis of competitive ____down to the level of specific activities a company performs

A

advantage

146
Q

Porter explores how the shift from strategy to tools has led to the ____ of mutually destructive competitive battles that damage the profitability of many companies

A

rise

147
Q

strategic positioning attempts to achieve sustainable competitive advantage by doing what?.

A

preserving what is distinctive about a company

148
Q

Under pressure to improve productivity, ____ and speed, managers have embraced tools such as TQM, benchmarking, and reengineering

A

quality,

149
Q

Operational effectiveness is performing the activities that make up _____ advantage better, that is faster, or with fewer inputs and defects, than rivals

A

competitive

150
Q

Differentiation of companies arises from what 2 things?

A
  1. the choice of activiites 2. how the activities chosen are performed
151
Q

Using cases such as Ikea and Vanguard, Porter shows how making trade-offs among is critical to the sustainability of a strategy

A

activities

152
Q

Under pressure to improve productivity, quality, and speed, managers have embraced tools such as what? (3)

A
  1. TQM, 2.benchmarking 3. reengineering
153
Q

porter traces the economic basis of competitive down to the level of the specific activities a company performs

A

advantage

154
Q

Porter explores how the shift from strategy to tools has led to the rise of mutually _____competitive battles that damage the profitability of many companies

A

destructive

155
Q

the activities that go into creating, producing, selling, and delivering a product or service are the basic ____ of competitive advantage

A

units

156
Q

Today’s dynamic markets and technologies have called into question the _____ of competitive advantage

A

sustainability

157
Q

Porter stresses the role of what in making and enforcing clear strategic choices?

A

leadership

158
Q

as managers push to improve on all fronts, they move further away from viable ______ positions

A

competitive

159
Q

Porter explores how the shift from strategy to tools has led to the rise of mutually destructive _____ battles that damage the profitability of many companies

A

competitive

160
Q

the ____ frontier is the maximum value a company can deliver at a given cost, given the best available technology, skills, and management techniques

A

productivity

161
Q

strategic positioning attempts to achieve sustainable competitive advantage by preserving what is distinctive about a company. It means performing ____ activities from rivals or performing similar activities in different ways

A

different

162
Q

cost is generated by what?

A

performing activities

163
Q

competitive convergence is when companies become indistinguishable from one another due to competition and tools like ____

A

benchmarking

164
Q

Managers often focus on ____ components of success such as core competencies or critical resources but Porter shows how managing fit across all of a company’s activities enhances both competitive advantage and sustainability

A

individual

165
Q

porter argues that operational effectiveness, although necessary to superior performance, is not sufficient because?

A

its techniques are easy to imitate

166
Q

Operational ____ is performing the activities that make up competitive advantage better, that is faster, or with fewer inputs and defects, than rivals

A

effectiveness

167
Q

Porter offers advice on how companies can reconnect with what?

A

strategies that have become blurred over time

168
Q

the essence of strategy is choosing what?

A

a unique and valuable position rooted in systems of activities that are much harder to match

169
Q

gradually what have taken the place of strategy?

A

tools

170
Q

Under pressure to improve productivity, quality, and speed, managers have embraced tools such as ___ benchmarking, and reengineering

A

TQM,

171
Q

the productivity frontier is the ____ value a company can deliver at a given cost, given the best available technology, skills, and management techniques

A

maximum

172
Q

Using cases such as Ikea and Vanguard, Porter shows how making trade-offs among activities is critical to the sustainability of a

A

strategy

173
Q

Managers often focus on individual components of success such as core competencies or critical resources but Porter shows how managing fit across all of a company’s ____ enhances both competitive advantage and sustainability

A

activities

174
Q

the productivity ____ is the maximum value a company can deliver at a given cost, given the best available technology, skills, and management techniques

A

frontier

175
Q

strategic positioning attempts to achieve sustainable competitive advantage by preserving what is distinctive about a company. It means performing what?

A

different activities from rivals or performing similar activities in different ways

176
Q

the essence of strategy is _____ a unique and valuable position rooted in systems of activities that are much harder to match

A

choosing

177
Q

porter argues that operational effectiveness, although necessary to superior performance, is not sufficient because its techniques are easy to ____

A

imitate

178
Q

what is the difference between operational effectiveness and strategic positioning?

A

operational effectiveness mean performing similar activities better than rivals perform them and strategic positioning means performing different activities from rivals or similar activities in different ways

179
Q

Porter explores how the shift from strategy to tools has led to the rise of ____ destructive competitive battles that damage the profitability of many companies

A

mutually

180
Q

Porter explores how the shift from strategy to tools has led to the rise of mutually destructive competitive battles that_____ the profitability of many companies

A

damage

181
Q

Porter stresses the role of leadership in making and enforcing clear strategic choices while offering advice on how to reconnect with ____

A

strategy

182
Q

strategy is the creation of a ____ and valuable position, involving a different set of activities. strategy requires you to make trade offs in competing- to choose what not to do. strategy involves creating “fit” among a company’s activities

A

unique

183
Q

Managers often focus on individual ____ of success such as core competencies or critical resources but Porter shows how managing fit across all of a company’s activities enhances both competitive advantage and sustainability

A

components

184
Q

dramatic operational improvements have resulted from ____ but rarely have these gains translated into sustainable profitability

A

tools

185
Q

porter uses cases such as IKEA and VANGUARD to show how what is critical to the sustainability of a strategy?

A

making trade-offs among activities

186
Q

Porter stresses the role of leadership in making and enforcing clear ____ choices while offering advice on how to reconnect with strategy

A

strategic

187
Q

what is competitive convergence?

A

when companies become indistinguishable from one another due to competition and tools like benchmarking

188
Q

whereas managers often focus on individual components of success such as core competencies or critical _____, Porter shows how managing fit across all of a company’s activities enhances both competitive advantage and sustainability

A

resources

189
Q

strategy is the creation of a unique and ____position, involving a different set of activities. strategy requires you to make trade offs in competing- to choose what not to do. strategy involves creating “fit” among a company’s activities

A

valuable

190
Q

what used to be the heart of strategy?

A

positioning

191
Q

as managers push to improve on all fronts, they move further away from _____competitive positions

A

viable

192
Q

Managers often focus on individual components of success such as core competencies or critical resources but Porter shows how _____ _____across all of a company’s activities enhances both competitive advantage and sustainability

A

managing fit

193
Q

strategy is the creation of a unique and valuable position, involving a different set of activities. strategy requires you to make trade offs in _____- to choose what not to do. strategy involves creating “fit” among a company’s activities

A

competing

194
Q

as managers push to improve on all fronts, they move further away from viable competitive ____

A

positions

195
Q

the productivity frontier is the maximum ____ a company can deliver at a given cost, given the best available technology, skills, and management techniques

A

value

196
Q

Porter traces the economic basis of ____ advantage down to the level of specific activities a company performs

A

competitive

197
Q

when the productivity frontier shifts outward, what is the result? (2)

A

lowering costs and improving value

198
Q

the work of deciding which target group of customers and needs to serve requires what 3 things?

A
  1. discipline 2. the ability to set limits 3. forthright communication
199
Q

dramatic operational improvements have resulted from tools but ____ have these gains translated into sustainable profitability

A

rarely

200
Q

the productivity frontier is the maximum value a company can ____ at a given cost, given the best available technology, skills, and management techniques

A

deliver

201
Q

Porter explores how the shift from strategy to tools has led to the rise of mutually destructive competitive battles that do what?

A

damage the profitability of many companies

202
Q

Porter stresses the role of ____ in making and enforcing clear strategic choices while offering advice on how to reconnect with strategy

A

leadership

203
Q

strategy is the creation of a unique and valuable position, involving a different set of activities. strategy requires you to make ____ ____in competing- to choose what not to do. strategy involves creating “fit” among a company’s activities

A

trade offs

204
Q

the activities that go into creating, producing, selling, and delivering a product or service are the basic units of competitive ____

A

advantage

205
Q

Porter explores how the shift from strategy to ____ has led to the rise of mutually destructive competitive battles that damage the profitability of many companies

A

tools

206
Q

porter argues that operational effectiveness, although necessary to superior performance, is not sufficient because its techniques are ____ to imitate

A

easy

207
Q

Managers often focus on individual components of success such as ? (2

A

core competencies or critical resources

208
Q

what does cost advantage arise from?

A

performing particular activities more efficiently than competitors.

209
Q

strategic positioning attempts to achieve sustainable competitive advantage by preserving what is distinctive about a company. It means performing different activities from rivals or performing _____ activities in different ways

A

similar

210
Q

strategy is the creation of a unique and valuable position, involving a ____ set of activities. strategy requires you to make trade offs in competing- to choose what not to do. strategy involves creating “fit” among a company’s activities

A

different

211
Q

____ effectiveness is performing the activities that make up competitive advantage better, that is faster, or with fewer inputs and defects, than rivals

A

Operational

212
Q

Porter shows how making trade-offs among activities is critical to the sustainability of a strategy using cases from what 2 companies?

A

Ikea and Vanguard

213
Q

Porter traces the economic basis of competitive advantage down to what?

A

the level of specific activities a company performs

214
Q

Porter traces the economic ____ of competitive advantage down to the level of specific activities a company performs

A

basis

215
Q

T/F Companies can reap enormous advantages from operational effectiveness

A

T

216
Q

What are the basic units of competitive advantage?

A

the activities that go into creating, producing, selling, and delivering a product or service

217
Q

offering only a particular service variety to many customers ex. Jiffy Lube only provides auto lubricants is what kind of strategic positioning?

A

variety based positioning

218
Q

the specific activities a company performs forms the economic basis of what according to Porter?

A

competitive advantage

219
Q

whereas managers often focus on individual components of success such as core competencies or critical resources, Porter shows how managing fit across all of a company’s activities enhances what? (2)

A

competitive advantage and sustainability

220
Q

operational effectiveness is necessary for what?

A

superior performance

221
Q

porter argues that operational effectiveness, although necessary to superior performance, is not sufficient because its____ are easy to imitate

A

techniques

222
Q

_____ positioning attempts to achieve sustainable competitive advantage by preserving what is distinctive about a company. It means performing different activities from rivals or performing similar activities in different ways

A

strategic

223
Q

strategy is the creation of a unique and valuable position, involving a different set of activities. strategy requires you to make trade offs in competing- to choose what not to do. strategy involves creating ____ among a company’s activities

A

“fit”

224
Q

the activities that go into creating, producing, selling, and delivering a ____ or ____ are the basic units of competitive advantage

A

product service

225
Q

what is needs based positioning?

A

serving most or all of the needs of a particular group of customers ex. bessemer trust targets only wealthy clients

226
Q

strategic positioning attempts to achieve ____ competitive advantage by preserving what is distinctive about a company. It means performing different activities from rivals or performing similar activities in different ways

A

sustainable